This item is in very good condition, and shows only minimal wear (such as light scratches). It is backed by a 90 day warranty. It is fully functional and has been professionally refurbished, inspected and cleaned to very good condition. This product has been determined fully functional by our industry leading 30+ point functionality inspection. UL approved power adapter and charging cable are included. This product will not come in its original packaging; Headphones, SIM card and manual will not be included.