Our customers say Excellent
4.53
out of 5 based on
76098
reviews
Customer Reviews
3.8 out of 5
2401 customer reviews
5 Stars
53%
4 Stars
14%
3 Stars
11%
2 Stars
9%
1 Stars
13%

Filtered to: 3 Star Ratings

karl moser


Third Party Review
Reviewed: 2021-01-16
Not very dark

Not very dark needed 2 pods to make a cup. Neighborhood social dark is way superior


Retired


Third Party Review
Reviewed: 2021-08-16
Will break your piercing needle

The coffee tastes great, but the plastic cup is way too tough. These cups need to be built with an easier to pierce outer cup. The cups just broke my second bottom piercing needle. This needs some re-engineering.


JoviLover


Third Party Review
Reviewed: 2020-10-31
Okay. Not easy to use but tastes good

Nice, subtle flavor. I have to use blueberry skinny syrup and unsweetened almond milk to really taste any flavor. But it soothes my blueberry coffee craving! They are very cheap cups so I keep a corn cob holder in the drawer with the pods to "pop" the bottom before putting it in the Keurig. (Otherwise you have a mess)


Lavaman


Third Party Review
Reviewed: 2019-09-28
Defective K-Cups- Updated

Product (Smooth Caffeinator, 80 count) is defective. Water does not flow smoothly through the pod, backs up, spews water and grounds all about and triggers Keurig error message. Have used many other pods in the past (including this brand) and never had this problem.UPDATE: Contacted manufacturer directly and they admitted they had a manufacturing problem. They promptly replaced the product (Smooth Caffeinator) and the new K-cups work fine in three different Keurigs. Rating raised from 1 to 3 stars.


Bob O.


Third Party Review
Reviewed: 2019-03-01
not the best not the worst

If you are looking for a coffee with a coconut flavor this might not be for you. I've brewed two cups it smells excellent when brewing. took a sip and was disappointed there almost no coconut flavor at all. I drink my coffee black and unsweetened so maybe i'm missing it,. if you reach back real far you can maybe get a hint of coconut. i love another companies seasonal island coconut so maybe i was expecting to much. To me it's a drinkable coffee and the price was excellent but i was hoping for more flavor



Brandon & Kayleigh


Third Party Review
Reviewed: 2021-08-31
I know I like java factory but I'm disappointed

I know I like java factory but I got the flavor variety pack, even though a few flavors I didn't really want. I was really excited about like s'mores, rum coconut, and choc coconut but I didn't get a single smore, rum coconut, Or white choc macadamia nut which means I got even more pumpkin. I suppose I understand if counts vary but that isn't listed anywhere in the description/details (I look for that) you promise certain flavors at least give one or two! And at the very least make it clear you may not get what you ordered.


Heather P


Third Party Review
Reviewed: 2017-11-18
Bummed at not tasting the cinnamon

I ordered a large box of the coffee k cups because the reviews and the actual name and desription.I am only rating a 3 because the description was way off on what the coffee flavor use it doesn't have much cinnamon flavor it is more like caramel only. I didn't taste the cinnamon at all. It is a buttery caramel flavor. I am not as fond of this flavor as I was looking forward to a strong cinnamon flavor coffee. I don't know if my pods are old or were not prepared right but there is no cinnamon flavor. My second cup I added some cinnamon dulce flavoring and it is good that way. Won't be ordering again. :( bummed


CindiJ


Third Party Review
Reviewed: 2020-11-28
UPDATE: Pods are TOO THICK for needle to pass!!!! Not bitter, lacking in flavor.

UPDATE: I have a Keurig that is less than a week old, tried using several of these pods this morning and the needle COULD NOT puncture the pods!!!! Tried several different ones, and saw that the plastic on the bottom of the pods were harder/thicker than other pods from different companies. Have to open pods and remove coffee to place in Keurig pods for fear that it would harm the needle. Smooth tasting, not bitter/acidic. Yet lacking in the chocolate flavor area. Slightly minty.Love that it’s vegan! But flavor could use a little work


shewasjustso


Third Party Review
Reviewed: 2020-07-05
Cups explode

I started getting the French Toast Roast from Java Factory when Maud's stopped selling this flavor in individual boxes (now it's only in the flavored sampler). Coffee is good, however I would say about 30% of the kcups leak. I have to keep a paper towel under the machine to sop up some of the smaller messes and sometimes, as seen in the picture, the pod actually explodes in the machine, spilling hot grounds all around the machine. I have taken to keeping a fine wire mesh strainer next to the sink to strain my coffee cups so as to not be wasteful. We have the original "old" style machine where you pour the water in the top with each cup . It works great with other kcups, like the Caribou Coffee that my husband drinks; no issue whatsoever. So I know it is not a fault with the machine. Pretty disappointing. Sometimes like in the photo it is so bad that I have to rinse the whole machine out in the sink because the grounds are EVERYWHERE. I like the coffee but geeze, this is kind of a hassle.


Adam


Third Party Review
Reviewed: 2017-11-08
Three Stars

Flavor was ok not something I would buy again --


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