Complete trash. Only worked for one year before it stopped working. Will not reset, have done all the troubleshooting recommended by the manufacturer and still nothing. Waste of money. Do not recommend. Would give it zero stars if I could.

Broke within a year, not worth the money. Coffee tasted fine but these machines are too cheap and break too easily.

I was super excited to have purchased this machine. And now I’m so disappointed and feel I wasted my money. My coffee is luke warm at best. I don’t think the quality of this product matches the price point.

I have had this product for less than three months and it won't power on. It worked fine for the first few months and now it just won't turn on -- no lights or anything. I've spent hours trouble shooting this coffee maker and can't find a thing to resolve this issue. I have confirmed every plug in my house works -- so forget about referring me to check my fuse or breaker. I need my coffee... I can't recommend this product.

This machine stood out for me among the other models. Speaking about the functionality it’s a piece of crap. Nespresso coffee is delicious and expensive comparing to their coffee machines. My machine broke again for the third time. Actually this was my 3rd machine of the same model that always had the same error, blinking orange twice as it could not read the capsule. This is my last time with nespresso as I wil not pay for the repair nor buy another of those. InsteadI will be upgrading to something more expensive…

I got the machine Christmas gift from my children worked few times then it stopped. I tried instructions, online videos nothing worked I don’t know what to do with it now Very disappointed

It stopped working after a year and then they tried charging me to fix it. Won’t be buying this brand again. Waste of money.

I am about to be on my third nespresso machine, two of which were the Next within two years. Shelling out money to go with a different style vertuo machine. I would stay far away from the Next and spend the extra money on a different machine

I would recommend not buying this model (Vertuo Next). Have had it for 2 years, and I find myself avoiding making coffee at home because there’s maybe a 50% chance it will work and I don’t want to deal with it. Even deep cleaning it only delays the issue for a short while. And this has always been the case basically since day 1. We have the normal Vertuo at work and that thing is a workhorse and never has any issues.

I bought my first one and they replaced it. After over a year, the second one had the same problem, yellow light flashing and leaked all over the counter… I kept my little Essenza, my first one and it works fine. The difference is the coffee …original ones aren’t as good . So no, I don’t recommend the Vertuo , they don’t last.