Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.1 out of 5
80 customer reviews
5 Stars
60%
4 Stars
17%
3 Stars
8%
2 Stars
5%
1 Stars
10%

Filtered to: 1 Star Ratings

Alexander Askren Gamboa


Third Party Review
Reviewed: 2024-06-28
Falling apart in less than a year:(

This product did not hold up. I do not recommend it for consistently hot weather locations. It's been less than a year and the fabric over the thin cushions ripped because it's also so thin. To be fair, the Phoenix sun is intense. However, the lounger was covered frequently when not in use and still the fabric did not hold up. Additionally, the frame also rusted and the paint flaked off after the first couple months. I do not recommend this item.


Fabian


Third Party Review
Reviewed: 2024-06-28
Product Rusts in first weeks!

This product rusts within weeks. Asking for for full refund.


Vicki Carter


Third Party Review
Reviewed: 2024-06-28
Bad cushions

The cushions are not waterproof. After it rained they are so soaked and heavy wit water after two weeks of trying to dry them they actually mildewed because they won’t dry


AshleyAshley


Third Party Review
Reviewed: 2024-06-28
Unable to assemble, faulty design.

The holes for the screws do not line up properly. I am unable to get the screws placed properly. One WILL NOT screw in at all and the other will not screw in all the way. The measurements are off. Just in the process of attempted assembly, the “powder coating” on the metal beams has already begun to flake off. I have contacted the seller but have yet to receive a response.


Jason B.


Third Party Review
Reviewed: 2024-06-28
Horrible Instructions

Instructions have no words just a few poor pictures. Step one picture is no help at all, it’s from the wrong angle. I have the rest of it together and see that I made a mistake but now have stripped screws.



AC IK


Third Party Review
Reviewed: 2024-06-28
Damaged Parts/Impossible to Assemble

There are thick plastic caps glued on the end of each metal piece. It just be a manufacturer error. They’re impossible to remove and the set can’t be assembled with the caps on.


Laura A. Hughes


Third Party Review
Reviewed: 2024-06-28
Buyer beware! comes in about 1,000 pieces

This came in 2 huge boxes on separate days. Once taken out of box, impossible to put back in. In addition, there was a box of parts- all small screws and random pieces. The directions were very hard to understand and I immediately knew there was NO way I could do this. Now I am stuck with this thing and unable to return it.


David S.


Third Party Review
Reviewed: 2024-06-28
TOO difficult to assemble

I read the review for assembly but my experience pales in comparison. It took about 6 hours to put together and even then, I can't get the bolts that hold the top to the base to work - like at all! The instructions, or lack thereof, required me to use a magnifying glass and hope that the numbers and letters were close to accurate. There were NO words of guidance. Hard plastic was used on many of the end pieces that had to be pried off and I lost some skin in that process. If you decide to buy - save yourself some grief and hire it out to put together. I'd return it but trying to follow the return policy now would be impossible. It was an expense mistake.


Anthony C.Anthony C.


Third Party Review
Reviewed: 2024-06-28
Save your money

I’ve never written a review but I feel the need to warn other buyers.. save your money! Frame was chipped right out of the package and some parts even looked used- disappointing but I didn’t want to deal with the hassle of returning large items so I assembled it anyway. Assembly itself was easy however while I was building it I realized how awful the welds are, the hardware is a joke (see pic of the washers) and so I’ll be surprised if it lasts 1 summer. First time sitting on it the cushion ripped at the seam (I weigh 125lbs) NOT WORTH $260!


Big Bertha 69


Third Party Review
Reviewed: 2024-06-28
Pay to have it assembled and make some popcorn.

From the Amazon pictures, I think the quality of this has gone downhill. My guess is the manufacturer made one batch and at this point they are selling the rejects.Putting this together tested me as a human. I felt myself reverting back to animal instincts and a rage that I have not felt in years. It is impossible to build with the tools provided. It is very cheap and definitely costs nowhere close to the listing price to produce. I built this solely to see if I could (I had too much shame to return it having bought the cheapest one I could find and expected more). I conquered it and now I know how blacksmiths of old times must have felt.For some reason they’ve put little rubber feet in every damn opening of the legs. If I count correctly only three are necessary. At first I thought maybe they were trying to protect the ends, however, the amount of paint chips that come off of this thing proved that they cannot possibly care. You have to basically chisel those plastic feet out in order to assemble it. I also had to re tap some of the holes because some welded metal was blocking the screws from going in. The welds look like someone’s first attempt at welding. Oh and you can hear little bits of metal rattling around inside the legs.Once it is built it seems sturdy but I do not expect this to survive outside for very long. So in summary:China: numba 1USA: 0Having the primal feeling of bending metal to your will: priceless.


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