The tab that sticks up to cover the neck is good, but you need to be able to wrap the pad snugly and secure it in place to keep the pad against your neck. The box says "hook closure keeps pad secure and in place" but this is not true. It is not a hook but a small solid cylinder on one side of the pad (imagine a pencil eraser) that pushes into a slightly larger open cylinder on the other side of the pad (like the brass part the eraser fits into). It is very difficult to fit them together in front (you can't see it with the pad under your chin).and it is not adjustable, so unless you have a huge neck, it only holds the pad loosely around your neck. A strip of velcro would be a better option so you could tighten the pad on your neck as needed.

I have chronic neck and shoulder and pain, this is the perfect heating pad that fits perfectly over both shoulders and the neck! It heats up to the perfect temperature on the high setting to relax the muscles. There is a clip in the front that keeps it from sliding off, and even allows me to drape it over one shoulder if needed. Would HIGHLY recommend to anyone looking for relief from pain and tight muscles in the neck and shoulders!

Worked great for my crooked neck, heat right where I needed it!

Hold in place well and good fit overall

For the price, it whar was needed for my mother in law to take care of her back.

Its perfect what it was needed for. The price was good as well. Definitely worth buying.