Our customers say Excellent
4.53
out of 5 based on
76043
reviews
Customer Reviews
3.9 out of 5
521 customer reviews
5 Stars
61%
4 Stars
7%
3 Stars
8%
2 Stars
6%
1 Stars
18%

Filtered to: 1 Star Ratings

BKG


Third Party Review
Reviewed: 2025-02-11
Major quality issues!

My review is strictly based on the quality. I’m so sad to see that out of THREE of these SETS we’ve only managed to end up with TWO TOTAL records that aren’t warped and skipping. At a complete loss of what to do - keep trying or give up!? Wishing for some advice on how to get these warped records working because this is beyond frustrating! Feeling bad for my daughter and I at this point- not sure what the issue was with the production of these . . .


Mimi


Third Party Review
Reviewed: 2025-02-11
Does quality control not exist anymore?

Poor Quality Control. One album had a chunk missing from the edge. Looked like it had a finish so this isn’t something that happened during shipping. Although packing is next to nonexistent as they just threw the album in a box with no protective packaging.


maddie


Third Party Review
Reviewed: 2025-02-11
damaged package

Packaging was bent and ruined upon arrival. We have to ship it back to get a replacement. It was a gift, I didn’t have the time to ship it back. Awful service.


NOPE


Third Party Review
Reviewed: 2025-02-11
So many issues

Ordered this on release night, it delayed arriving. Then Target randomly issued a replacement(I didn’t ask for) so it took even longer. Then once it arrived it looks like whoever packed it jammed it into the box. The entire album was damaged almost every single corner and edge had issues. Opened it and the inside looked like someone stomped on it - everything was wrinkled or torn. The poster, all the sleeves, you name it. Checked the vinyls - one the ink on inner circle was completely smudged, one other had a scratch and another was warped. I still have yet to get my hands on this album and I’m really upset about it.


Rachel


Third Party Review
Reviewed: 2025-02-11
Awful quality

I have ordered 5 and all came with damages in one way or another. Had my husband stop at the store thinking maybe it is the shipping… all the ones at the store are also damaged… you can tell these were improperly stored and all smashed together. There is a visible ring on the sleeves from the vinyl.



Marie


Third Party Review
Reviewed: 2025-02-11
Total disappointment

I ordered the vinyls for my daughter’s Christmas gift on 11-30-24 & said it was delivered on 12-6-24 so after waiting till 12-13-24(original delivery date) I called customer service on 12-16-24 & was told that it was lost at a UPS facility so was told that they would send me another one on 12-16-24 which I did receive but the shipping box was damaged. My daughter opened her Christmas gift on Christmas morning which consisted of the TS book,cd & vinyls & it was then that we noticed the album cover was damaged & the albums were warped. Needless to say I shipped it off today so I can get a refund.


John Doe


Third Party Review
Reviewed: 2025-02-11
Zach Bryan/ Taylor Swift

The music is mid. Go listen to Zach Bryan if you would like something worth listening to.


Jennim


Third Party Review
Reviewed: 2025-02-11
Damaged

Came damaged! For $64 Target should do a better job at packaging the vinyl when shipped. It was in a think card board box with no bubble wrap, etc. The cover was bent along with have of the pages inside. Very disappointing! Customer service at my store couldn’t believe how poorly it was wrapped. Would only buy if you find it in the store. Don’t have it shipped


Steph


Third Party Review
Reviewed: 2025-02-11
Terrible shipping/packaging

Target should figure out a different way to ship vinyl records. Mine arrived in a box with the vinyl not laying flat. So the record bent/warped. 4 records in this album and none of them play correctly.. they all skip! So disappointing.


3littlegirls


Third Party Review
Reviewed: 2025-02-11
Review of Vinyl Quality - NOT Music

The music is phenomenal. One of Taylor's best. The vinyl quality however is horrible. First set was horribly warped. Replacement also warped buy not quite as bad. Sad because we love Taylor and especially TTPD album.


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