tl;dr: This isn't the Keurig machine for you. Or anyone. I tried two of them. Same issues with both. If you're a seasoned Keurig drinker, choose another model. If you think switching from your current brew method to Keurig is going to save you time, it might. It will also produce a noticeably inferior cup of coffee. I purchased and returned two of these new K Supreme machines in the past two weeks. I am confused by the amount of praise that is lavished upon this machine in all of the 5-Star reviews. There is certainly a high degree of subjectivity that comes with rating a machine on things such as taste, flavor or temperature. We all have different palates. Without knowing the judging criteria one is using, it's hard to make much sense of some of the stellar reviews. Let's start with the black and white, objective issues with this machine. Somehow, with 5x as many water streams going in to the same K pods, the stream of coffee that comes out of the machine is limp. It is sputtering and weak. In my profession you often work out of a client's office. I have encountered nearly 100 different K machines to this point in my career. I have never seen a machines that dispenses coffee this poorly. Or this messy. When using a normal size mug, there was splatter all over the inside of the mug, the back of the machine and on the surrounding area of the countertop. One 5 star review noted such with a shrug of the shoulder, stating they didn't mind the two-second wipe down. I do. Most would? If you're considering a K machine for home use, surely convenience is your chief concern. A post brew wipe down after every use is the very antithesis of convenience. Speaking of inconvenience... At the beginning of each brew, clear cold water, followed by clear warmer water, followed by tepid brown water would emit from the brewer before the real "coffee" came forth. With the first machine, I kept a glass next to the machine to catch the gross pre-brew liquid before switching the mug into the machine. It looked like I was keeping a spit cup next to my Keurig. These are the objective defects. After experiencing them on the first machine I called Green Mountain directly and spoke with a very nice woman with a charming New England accent. Plus one for an authentic customer service experience! I described my issues and she quickly joined my chorus of "that shouldn't happen." She acknowledged that I wasn't the only call of the day with the same model and same issue. She encouraged me to return the item and the replacement should be fine. Unfortunately, it was not. I performed about 10 test brews on the replacement, with each one of them exhibiting all of the previously mentioned issues. Back it went. Now, the subjective portion. For backgrounds sake, I will tell you that my home drinks a fair amount of coffee. For the past several years we have exclusively made french press to start the day. My baseline for "good" coffee is thus. While delicious, this method is time consuming when considering the messy removal of grounds and daily handwashing (it is a 32 oz stainless steel carafe that is not dw safe). The convenience factor is what pushed us the K cup direction. As mentioned, having had hundreds of K cups of coffee in the past, I knew the coffee wasn't great, but I didn't think it was that bad. Serviceable. And with child number three about to arrive, convenience was surely going to trump flavor. For a season, at least. Alas, the tradeoff was too great in this instance. The machine has three degrees of both brew strength and temperature. These settings are useless. With every setting change, the same cup of coffee is brewed. And every cup seemed weak. After using the first machine for about a week, I always felt quite lethargic by late morning. As if no coffee had been consumed. I was even beginning to experience twinges of caffeine withdrawal headaches. This was no way to live. On these latter notes I will again point to subjectivity. I was accustomed to a much more robust coffee brewing method. If you have only ever used a K machine, you may not notice a difference. I will say though, when compared to the many other K machines I've used, the actual coffee coming out of the machine seems inferior. Another review made mention, and it is worth repeating, the Reddit page for this product blows it up. You should read it before purchasing. Also, the NYT Wirecutter has a very interesting review of K machines in general that I found really interesting. The article is easily found with a google search. One piece of fascinating information from that read: when considering the cost of coffee per pound, K coffee costs between $30 - $50 per pound! Yikes. I can buy a pound of fairly decent coffee from my local Sprouts for about $10 (and telling you that I consider coffee from Sprouts "fairly decent" should provide my not-a-coffee-snob bona fides). As far as aesthetics, this is a nice looking machine, if not large. We happened to have this on the counter at the same time as a Nespresso Vertuoplus. Similar size, but the K sticks out further. With the water canister fully to the side on the Nespresso it would sit a little further back. Though the square shape of the K makes for a more logical corner position than the rounded edges of the Nespresso. Hope this helps. Stay caffeinated, San Diego.