The item in this listing is an Open Box (packaging maybe slightly distressed). The unit powers on with factory settings restored and includes the original accessories. The unit may have some minor cosmetic marks. Product comes with a Minimum 30 days warranty

• Our neck relaxer features an innovative addition: expensive graphene heating material for faster heat generation and more stable temperature control. No matter the season, the hot compress enhances the effectiveness of the massage, providing superior relief and comfort.
• Unlike other stretchers, our cervical traction device offers stronger support, conforming to the human curve and gently pulling the head away from the spine using natural gravity to correct spinal alignment and restore the C-shaped curve of the neck
• The neck and shoulder relaxer is made with odorless self-skinning foam and a soft 3D spacer air mesh cushion
• Small size & lightweight, you can carry it anywhere with a storage bag we provide.
• Color: Pink