Our customers say Excellent
4.53
out of 5 based on
76043
reviews
Customer Reviews
4.6 out of 5
1126 customer reviews
5 Stars
83%
4 Stars
7%
3 Stars
4%
2 Stars
2%
1 Stars
4%

Filtered to: 1 Star Ratings

Matthew Ryan


Third Party Review
Reviewed: 2022-05-20
One stopped working within a few months

3 of the 4 work well -1 is no longer working


nc pic


Third Party Review
Reviewed: 2022-05-20
Bronze color turned black in 2 weeks

Ordered the bronze color and paid extra for the color. After 2 weeks the bronze is gone and they are black. The flame is great . Just disappointed because i purchased for the bronze color.


N Driscoll


Third Party Review
Reviewed: 2022-05-20
Was sent a broken light

Paid for 4 lights and 1 of them doesn’t work at all. Contacted customer support and they said they would ship me a replacement and they never sent it.


Alexander T.


Third Party Review
Reviewed: 2022-05-20
2 or the 4 lamps stopped working after 60 days

2 or the 4 lamps stopped working after 60 days. Too late to get a refund or a replacement. These are not a good value since you can get larger sets for less money if the expectation is that they don't last.


Customer


Third Party Review
Reviewed: 2022-05-20
Missing pieces ! Work great! Beautiful

I absolutely love the lights the only thing I do not like is that two of my post are shorter than the other two. I was not given enough materials to build the post up to 43 inches on all four lanterns like the description listed



karla k.


Third Party Review
Reviewed: 2022-05-20
Hasn’t even been a year and they r starting to go out

They were great but now hasn’t been a yr and starting to burn out


mary e.


Third Party Review
Reviewed: 2022-05-20
I like the way it looks at night time with all the lights flickering

The larger ones are easy and the lights are beautiful outback when it’s really dark you can see the lights flickering and then I’m still trying to figure out the smaller version because it’s not lighting and there’s nothing that you can turn it on with I’ve left them out two nights in a row and days and still nothing has happened with the smaller ones


John Wisniewski


Third Party Review
Reviewed: 2022-05-20
Nice product service SUCKS

Purchased 2 sets of 4 lights. One quit working after one month. Wrote to company over two weeks ago with no reply John


Melissa DiPasqua


Third Party Review
Reviewed: 2022-05-20
Half worked

Brand new let them get 3-4 days of sun before turning them on... and only half worked


Tuppny


Third Party Review
Reviewed: 2022-05-20
Don't work

The lights are well made and look attractive however I bought 4 (2 boxes) are none of them worked although we charged them as per instructions for 3 full days outside in bright sunshine each day. I am returning for a refund and have purchased more by a different manufacturer.


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!