Our customers say Excellent
4.53
out of 5 based on
76045
reviews
Customer Reviews
4.6 out of 5
1126 customer reviews
5 Stars
83%
4 Stars
7%
3 Stars
4%
2 Stars
2%
1 Stars
4%

Filtered to: 1 Star Ratings

Danielle


Third Party Review
Reviewed: 2022-05-20
Customer service let me down

Received them quickly. The day I put them up 3 out of 4 were working great. I just thought the one was dim because it didn’t charge well enough the first day. Next night it didn’t light at all. Called Amazon and I was told to contact seller which I did and I have heard nothing back from them at all. I was told by Amazon they would have them send me a new one and weeks later nothing. I needed up buying another brand of these and I have had no problems with them.


Customer


Third Party Review
Reviewed: 2022-05-20
Bad cheap quality plastic , Do not buy

The look is very nice , bought them end of summer last year so been in use less than 6 months , all the plastic is cracking and broken , it is made with very bad cheep quality plastic will not with stand summer or winter May be one should use it indoors in the family room !!!!????? Do not re omens to buy


Stephen


Third Party Review
Reviewed: 2022-05-20
Very flimsy

Two of these have snapped right at the ground, where the spike enters the ground and attaches to the plastic pole. It seems to be a seton flaw in that the head on top of the spike is too small and breaks too easily. The lights themselves work fine, but the spike and poles are so cheap and flimsy as to render them pretty useless. Update 3/21/22: a third broke just as the other two did. I included images this time. If you look at the top of the spike, you will see it is broken right where it enters the pole. On the pole side it is sheered off right at the bottom. Almost as if it was cut off. That’s how they break. I do not recommend this product. The weak design will snap off right at the ground every time and, once it does, you can’t fix it or put it back up (unless your ground is very soft).


Amy Newport


Third Party Review
Reviewed: 2022-05-20
Has to be pitch dark or they wont turn on.

It has a photosensitive control switch that cannot be turned off. So what happens is for an hour of time at dusk your torches will not work. As you see in the picture its dark outside but according to the sensor not dark enough to turn them on. And you cant override this option. So my backyard party is dark until they decide to turn on. Really inconvenient. Also the other light won't turn on because the lights from my house are too bright and tripping the light sensor. There needs to be a "ON"switch that stays on. Will be returning these


ron stanley


Third Party Review
Reviewed: 2022-05-20
No product support

I purchased solar torches 07/13/2020 on Amazon. One unit stopped working last month and the plastic poles are cracking. I attempted to obtain warranty replacement following instructions. The site will not allow me to send a message to them. Thank you


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