Our customers say Excellent
4.53
out of 5 based on
76090
reviews
Customer Reviews
4.4 out of 5
4959 customer reviews
5 Stars
70%
4 Stars
16%
3 Stars
6%
2 Stars
4%
1 Stars
4%

Filtered to: 1 Star Ratings

Customer


Third Party Review
Reviewed: 2021-08-11
don't waist your money..... these are totally junk.......

don't waist your money..... these are totally junk....... there is a lot better sleep blue tooth head set out there.


Customer


Third Party Review
Reviewed: 2020-12-19
Quality was not there.

I bought this in April and it has now stopped working. 8 months.


Customer


Third Party Review
Reviewed: 2020-12-25
Loved until the battery stopped working!

My husband loves these. Used them every night until they stop lasting all night. Purchased in May only for the battery to not last all night now (December). Not sure if it’s worth purchasing again at this point.


Customer


Third Party Review
Reviewed: 2021-10-05
Broke in a month

Bluetooth stopped connecting to anything after less than two months of ownership.


Customer


Third Party Review
Reviewed: 2021-02-11
Unusable on Arrival

I haven’t even been able to try these headphones because it seems like there is something wrong. I have tried charging them with different cords, wall chargers, and different outlets and I can’t get the red light to show up on the headphones to show they are charging. Very frustrating because I heard these headphones work well when I can’t even get them to turn on.



Customer


Third Party Review
Reviewed: 2021-06-18
Just generally terrible

The three buttons (pause/play, +, and -) all did the same thing - restarted the song/video. The charger is in the back of the band which was uncomfortable for me while laying down. The actual speakers on either side also didn’t align with my ears super well. I could overlook all of these things, but the final blow is the god-awful, screeching beep when low on battery. They couldn’t have just used a flashing light on the control panel? Would absolutely not recommend.


Customer


Third Party Review
Reviewed: 2019-11-05
Speakers hurt ears and controls keep moving

The headband is comfortable but the speakers hurt your ears when you roll on your side. As for the volume control on the forehead of the device it keeps popping out of location while you sleep and needs to be put back into place.


Customer


Third Party Review
Reviewed: 2021-06-07
defective

i liked them the first day even though they are not noise cancelling & the volume is low.By the 3rd day they no longer paired to anything even after talking to customer service over an hour trying everything they told me to do. so now i have to wait for a refund to be able to buy different ones....Biggest waste of time!!just keep in mind that if you buy these you might get the defective ones


Customer


Third Party Review
Reviewed: 2020-06-15
Wakes me up with a loud "POWERING OFF" sound.

I liked these at first, but then they started alerting me very loudly that they are "POWERING OFF". If they just turned off I probably wouldn't notice but this wakes me up with a jolt from a sound sleep. I was woken up twice last night in the middle of REM sleep. I'm adjusting to sudden onset of tinnitus and need sound in my ears to sleep. I'll be looking for another product.


Customer


Third Party Review
Reviewed: 2020-11-05
Work for a little while, now or died

I’ve had this for quite a few months now and I started with a few notes. My first was that when you turn up the volume to its highest level, its makes this high pitched beeping noise, that I know my boyfriend can hear. Secondly the buttons are 100% clear on what they do. It looks like the 2 buttons on either side of the power button are + and - for volume but I’m YouTube it changes the video you are watching to a new video (and this did not come with directions). Lastly, when wearing alone, it’s not very comfy. I suggest getting another eye cover to put under it.With that said, I have been using this for months now and just today it died on me! It was fully charged and working one moment and now it won’t turn on. I’ve tried fm different charging cables, outlets, etc.Any help from the seller would be much appreciated!!!


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