Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
3.7 out of 5
604 customer reviews
5 Stars
53%
4 Stars
11%
3 Stars
9%
2 Stars
7%
1 Stars
21%

Filtered to: 1 Star Ratings

Lindsay sharp


Third Party Review
Reviewed: 2022-08-25
Missing phone holder

Slightly annoying as was missing the phone holder other than that good they said they were going to send me one however they haven’t so a bit disappointed in the customer service


Angela


Third Party Review
Reviewed: 2022-08-25
Rubbish

Daughter had only had since Xmas and the ring has snapped off!!


ryan maddison


Third Party Review
Reviewed: 2022-08-25
The bottom is not sturdy. The brightness does not go that high. Do not recommend

The bottom is not sturdy, resulting to several time my stand has fell down it cracked the frame. The brightness does not go high


Chad E.


Third Party Review
Reviewed: 2022-08-25
Waste of money

Got this on the hope it would be good, however it cuts off when using and even after returning it I STILL have not received my money back?!


mathew matos gillingwater


Third Party Review
Reviewed: 2022-08-25
broke after a month

the remote control could not change the brightness on the lamp as soon as i got it. I should’ve returned it then but i didn’t and a month later the whole light just randomly stopped working, so now i’m stuck with a useless broken lamp thanks boss



Clare V


Third Party Review
Reviewed: 2022-08-25
Awful product. Didn’t work

The light was dim. Remote stopped working after one use. There is a reason it’s so cheap!


Roxxanne


Third Party Review
Reviewed: 2022-08-25
Broke before use

We brought this for my sister and when we set it up it was already broken. Don't buy this product


John B


Third Party Review
Reviewed: 2022-08-25
Broke a few months into using it.

I got this light ring but after a few month’s use it broke (while on a shoot) and I wasn’t able to get it working again. Save yourself the time and buy a well designed product instead!


Blake Ewan


Third Party Review
Reviewed: 2022-08-25
Barely used and light no longer works on ring but remote shows that it’s on.

The media could not be loaded. Light on ring doesn’t work after only a couple uses.


Kathleen


Third Party Review
Reviewed: 2022-08-25
So bummed 🙁

The media could not be loaded. I’m so sad because I was really excited about this purchase and I truly wanted to love it. The video shows what happens. The remote (which is wired, so not actually remote) just initiates a flash from the ring light but it doesn’t stay on for more than a second, no matter what I’ve tried. I unboxed and assembled this last weekend for a video project and was really disappointed. It really looked like it would be great and it was my 1st ring light. I threw out the packaging so I have no idea how to return it, so I guess I’m out about $40. Wishing the rest of you who purchase this better luck than I had.


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!