Ordered these shoes and was very excited but they came damaged

I LOVE these shoes but… they’ve recently started to squeak. First, it was one shoe but now it’s both. Very heartbreaking because they are my favorite pair of shoes but now I can’t wear them☹️

These are so cute but run a 1/2 big. Wish I had room to size down but I CAN’T. It’s hard to find shoes that are true 5 because you can never size down.

Toes fit weird on the toe box. Not for wide feet.