I bought this printer and as soon as I tried to connect it to my phone for the first time it proceed to do a firmware update. After that it would not connect to any of my devices. I have been in contact with customer serivce and the best they can offer me is an exchange at my own cost, meaning I will have to pay shipping both ways. I have seen online where other people have had this same issue so please beware if you buy this printer. and KEEP YOUR RECEIPT because there is a high change you'll have to return it.

I was so excited to buy this and when I did, I charged it and I tried both cartridges and it simply jammed and it ruined both cartridges! I’m so upset and disappointed. Really looking forward to it only to be disappointed.

I couldn’t even get it to print something. I changed the cartridge twice, and both times it said there was no paper... I would go with the HP sprocket or something else— this one has a lot of single use plastic I did not expect on top of the functionality issues.

Warning!! This printer will not work with older iPhones!! The app needs at least the 13.0 OS update which is not available on the iPhone 6 and older. I bought this for my daughter for Xmas but she can’t use it with her phone because it’s an iPhone 6 (hand me down). HUGE let down for her and myself Christmas morning because this was her “big” gift this year. There is no warning on the box or in the description of the product either. Shame on Apple AND Polaroid! There is no reason a simple photo app can’t work on the older OS other than putting profits over people.

Would continue to say “no paper” I even changed the cartridge twice and still continued to not work. Anyone else have this issue?

Neither target or the manufacturer are willing to help me with my printer that has a paper jam (due to no fault of my own) and unable to print pictures all because I can’t find the receipt from a few months ago. This was a pricey purchase and I don’t want to have to spend another $100 to print more pictures (and I wasn’t two cartridges so that’s about another $33 wasted). I couldn’t predict that this could happen and I can’t even get it fixed. You can see the damage. Save your money and don’t get it.

Absolutely hated this product. DO NOT BUY!! Will not connect to any apple product, and zero assistance given. Complete waste of money and time.

I bought 2 of these and both brand new only printed 5 prints each then Started getting an “No Paper” message. Changed the cartridges 3 times each. It’s become more costly than convenient.

It worked fine for a few months then I got a paper jam and was unable to get the cartridge out. The device began smoking until i reset it. I tried printing again with a new cartridge but It tells me "no paper." Its actually so ridiculous. I have spent over 200 dollars on two devices and paper, for them both to end up jammed and worthless. Dont waste your money on this garbage.

The print quality is not good.