I prefer to speak with someone over the phone, no one respondsto my emails and theAmazon msgs take days.So now I'm posting publicly.I 've added caption to the video to Amazon msgs and to the seller's email but all they do is tell me it's "installation error, watch the YouTube video". the person assembling it builds for a living.... In the email i sent you all, i said"At the end I show where it's broken and I'm not sure if it's broken bc we watched your video when first assembling it so the A pole is mixed up...I don't know. But initially the A1 was aligned with b c d 1... but parts that had to be attached to the silver hydro pole thing COULD NOT REACH AT ALL. It wouldn't line up. So later on I watched your video and your video showed someone turning the 1 pole around .. so we did. Pole d c b a(at the front). AND AFTER YOUR VIDEO- B C d 4, a1 on the right.... b c d1 , a4 on the left.The silver pole and connecting piece on pole A 1 and 4 COULDNT NOT REACH/CONNECT AT ALL when it was ALL a b c d 1 on the left and a b c d 4 on the right AS INSTRUCTIONS INSIST.A pole is in the front/top and d pole is on the bottom/back.Why is my canopy only opening 3/4 of the way when assembled with your instructions and also after using tip from your video to change pole A around. I'm not the only one to say the canopy isn't fully open and I've seen reviews say your video shows installation backwards.Help me please. And replace the 2 parts needed to enjoy my canopy/ bed fully please." Paying over 700.00 for smethn that isn't functioning properly after following your instructions AND ALSO your tip/ YouTube video is NOT OK!

Super disappointed… Very poor quality. The cushions slide all over. I found the material is rough and the cushions are very thin. We also were missing a part so we couldn’t even put up the canopy… Had to contact the company the support live chat was horrendous. Instructions were also very poor. Will be returning this. Not what I expected.

Very small and uncomfortable. My husband and I cannot sit on this together. Do not purchase as seller will not even communicate with customer.

I prefer to speak with someone over the phone, no one respondsto my emails and the Amazon msgs take days. So now I'm posting publicly. I 've added caption to the video to Amazon msgs and to the seller's email but all they do is tell me it's "installation error, watch the YouTube video". the person assembling it builds for a living.... In the email i sent you all, i said "At the end I show where it's broken and I'm not sure if it's broken bc we watched your video when first assembling it so the A pole is mixed up...I don't know. But initially the A1 was aligned with b c d 1... but parts that had to be attached to the silver hydro pole thing COULD NOT REACH AT ALL. It wouldn't line up. So later on I watched your video and your video showed someone turning the 1 pole around .. so we did. Pole d c b a(at the front). AND AFTER YOUR VIDEO- B C d 4, a1 on the right.... b c d1 , a4 on the left. The silver pole and connecting piece on pole A 1 and 4 COULDNT NOT REACH/CONNECT AT ALL when it was ALL a b c d 1 on the left and a b c d 4 on the right AS INSTRUCTIONS INSIST. A pole is in the front/top and d pole is on the bottom/back. Why is my canopy only opening 3/4 of the way when assembled with your instructions and also after using tip from your video to change pole A around. I'm not the only one to say the canopy isn't fully open and I've seen reviews say your video shows installation backwards. Help me please. And replace the 2 parts needed to enjoy my canopy/ bed fully please." Paying over 700.00 for smethn that isn't functioning properly after following your instructions AND ALSO your tip/ YouTube video is NOT OK!