Our customers say Excellent
4.53
out of 5 based on
76080
reviews
Customer Reviews
3.5 out of 5
20 customer reviews
5 Stars
55%
4 Stars
5%
3 Stars
5%
2 Stars
5%
1 Stars
30%

Filtered to: 1 Star Ratings

Carolyn


Third Party Review
Reviewed: 2023-05-22
bought this for my h...

bought this for my handicapped daughter for her cat. I got it put together and the sensors in it did not work, so contacted Petsafe and they replaced it. That one came yesterday and it has the same problem so I do not reccommend it.


Stacy


Third Party Review
Reviewed: 2023-05-22
Does not do what is advertised!!!

it cleans the feces away. the urine just goes on the box and if the cats go on the cleaner (the silver piece) you have to get it off. plus it does not help with eliminating the odor! not even worth 15 dollars! do not buy its just a waist of money!!!!


Tina


Third Party Review
Reviewed: 2023-05-22
Container where poop...

Container where poop is supposed to be stored doesn’t open far enough and gets caught in the rake, causing the poop to get flipped to the opposite side of the rake ending up with it smashed in the back corner. Every other day there are piles of poop smashed into the rake which requires more cleaning than a regular litter box. The litter does not clump and therefore does not rake pee. Lastly, the litter only controls odor (for one cat) at most 2 weeks


Kristina


Third Party Review
Reviewed: 2023-05-22
Stopped working after 4 months.

It worked great for 4 months, then the a piece snapped on the entry of the door and just stopped working. Walmart does not make it easy to contact the manufacturer and get the corrections made. Be careful where you purchase this scoopfree litter box from.


Rae


Third Party Review
Reviewed: 2023-05-22
People were right :(

I am one to always give a product a try despite negative comments, as I know people can be biased. I purchased this despite the negative reviews, after my friend suggested it before we go on a camping trip. But just like many of the negative comments said, this product is great in concept, and terrible in application. I have two smaller-sized cats, and the litter tray did not even last a whole week. I will say, yes the crystals do a pretty good job of masking odors, but after about 4 or 5 days, it was obvious by the yellow everywhere that it was time for a new one. What happened to 1-2 weeks?! That's because we have 2 other litter boxes still. The crystals masking the scent is pointless when the rake gets poo on it every. Single. Time. Disgusting! And smelly!! I am not sure how others' work so efficiently, but ours failed to appropriately place the poo in the containing box no matter how we tried to tweak things. So if your cat's poo is hard as rocks and they cover it 100% effectively with zero failure every time, and you have a heaping of good luck, then maybe this will work for you. Give it a shot and see for yourself. Otherwise, I'd definitely reconsider your inclination towards buying this. I am glad I purchased this from Walmart because returns were a breeze (besides having to deep clean it with lots of chemicals) compared to other places. Guess it's time to find a cat sitter!



Chris N


Third Party Review
Reviewed: 2023-05-22
Not worth money, does not perform as advertised

The litter/crystals are advertised to last for two weeks for two cats— the crystals last at most one week. Also, the device is designed to rake cat poop from left to right and into a compartment— however, at least half of cat poop just falls right through the metal wires of the rake and remain visible in litter box. It is not all worth the money for the device and especially not for the crystals which do not last for more than a few days. Device does not at all work as advertised. Would %100 explore other options in hindsight.


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