Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.1 out of 5
64 customer reviews
5 Stars
59%
4 Stars
17%
3 Stars
8%
2 Stars
2%
1 Stars
14%

Filtered to: 1 Star Ratings

PMIPMI


Third Party Review
Reviewed: 2024-07-03
Horribly small

Very small space for cooking.. only can use a 2.5 lb chicken. What really makes me going to return this oven is there are no settings instructions.. can figure it out but I am sure there are settings I can be shown. Came with accessories as advertised but the cooking space along with lack of instructions have to give a thumbs down. Also went to Costway website and entered Air Fryer oven EP24760.. its not listed. Also first time heating up gave out a metallic foul smell... also took three weeks to arrive


Kindle Customer


Third Party Review
Reviewed: 2024-07-03
Worked 1 time and time of arrival.

Was a gift for son. Took 5 weeks to get there, then works one time and is dead. Great! Thanks so much!! He is trying to call manufacturer I say send it back and hopefully gets something that works. Hopefully this gets fixed and soon!!


Charles Hunter


Third Party Review
Reviewed: 2024-07-03
Amazon third-party junk

Product does not indicate the true sizes the product is a bunch of junk please do not buy this product anyone


Barbara G.


Third Party Review
Reviewed: 2024-07-03
Completely died after 9 months.

no light no power...all the lights came on at once and then poof all gone. I have not over used it - maybe used 3 times a week. Not sure if it can be reset or it will power back on. Worked great prior to that.


Scott L.


Third Party Review
Reviewed: 2024-07-03
Broken Baskets Poor Customer Services

I purchased this item from a retailer. A few weeks later the joints on the basket broke. They actually melted inside the airfryer. I did not have my proof of purchase anymore and costway refused to send me new ones. I even offered to pay for them but they do not sell them. So I purchased a new one and returned it with the broken accessories. Less than two months later the same thing happened and costway refused to help me AGAIN. It's $150 air fryer with cheap parts and poor customer service. AVOID



James Shrout


Third Party Review
Reviewed: 2024-07-03
Not temping correctly

Bought an oven thermometer and decided to put it in this thing and it doesn’t get hotter than 350°. I really wish it would hit 430° per the manual.


Alison


Third Party Review
Reviewed: 2024-07-03
Item stopped working after 2 months

Oven turned off miduse and no longer worked after only having it for 2 months. Completely dead


Not even 3 months an it just stopped working for no reason was well taking care of


Third Party Review
Reviewed: 2024-07-03
To be refunded an get a different one

The media could not be loaded. Stopped working


C’s review


Third Party Review
Reviewed: 2024-07-03
Stopped working at nine months

I absolutely loved this oven until it suddenly stopped working at nine months. I did not buy the extended warranty because it seemed so well built, so if you do buy it, get the warranty otherwise keep looking!


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