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Customer Reviews
3.5 out of 5
25 customer reviews
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4 Stars
8%
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Filtered to: 4 Star Ratings

Octavie4


Third Party Review
Reviewed: 2022-10-12
Okay

Overall good. Battery life could use some improvement but it's still great to be my very first laptop ever


Haisoodes


Third Party Review
Reviewed: 2022-10-12
If you didn't know, you'd think it was brand new.

TL;DR I gambled buying this "renewed" tablet (turns out its great), I regret nothing. I mulled over getting this tablet for a considerable amount of time. I even looked at other alternatives (like getting a brand new Surface Go). In the end, I decided to try ordering my first "renewed" product on Amazon. This tablet was going to be traveling with me so I didn't mind any possible minor imperfections which would be inevitable. I received my order surprisingly quick (I live in Hawaii and used free shipping). Maybe because I brought one already "in stock" and within a week I received it. The amazon shipping box was in good condition. Inside the box was the actually package. They put in the effort to protect the box with plastic overwrap and paper stuffing to stop it from shifting. They repackaged the "renewed" Surface Go in a different box (I'm assuming) with the word "Refurbished." The package was simple (and looks nice IMO) and was in good condition minus a small dint on one top corner. Inside the Surface Go was wrapped and protected in plastic wrap set in place in a mold. Also inside the charger (not sure if it is original or generic) was in a box of its own and the wires weren't banded or coiled nicely (just coiled to fit the box). Lastly, inside there was manuals and warranty papers (didn't really bother to close examine). The "renewed" Surface Go inside looked brand new. I didn't see any scratches or dints (front or back or sides). The screen looks virtually pristine. Even if I look at it from an angle, I don't see any imperfections on the screen. I guess I got lucky. I felt so lucky I decided to protect this beautiful tablet with a new leather case and screen protector (which I wasn't planning on buying in the first place). I should also mention the charger looks brand new too. Basically the tablet operates as it should. The tablet has Window 10 in S mode [note: S mode restricts outside programs (Googlechrome, FireFox, etc.) that have not been verified by Microsoft from installing on the computer/tablet]. You can turn off S mode (indefinitely only) but risk losing some protection from Trojans, Malware, etc.). I am keeping it in S mode for the time being and using Microsoft Edge as my default internet browser (for now it is working fine). Web browsing and video streaming is no trouble. The touch screen sensitivity is alright (not great, not terrible). The all glass display looks nice. It is light and feels solid with matte nice finish on the back. The battery seems to hold for hours (not an all day charge) and the charger works fine. I am glad this tablet has an auxiliary port, however, it only has one USB-C port (something I overlooked). I will have to buy an adapter for USB-C to USB. This tablet works nicely as a mobile web browser and to watch videos. I haven't used it intensively so endurance and reliability are still pending review.


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