Our customers say Excellent
4.53
out of 5 based on
76043
reviews
Customer Reviews
2.7 out of 5
182 customer reviews
5 Stars
31%
4 Stars
5%
3 Stars
4%
2 Stars
19%
1 Stars
41%

Filtered to: 1 Star Ratings

MirLeigh20


Third Party Review
Reviewed: 2025-05-01
DO NOT BUY

If you buy this don’t ever think about washing it like the instructions say because it will immediately brake and never work again. So cheap.


Bbhh


Third Party Review
Reviewed: 2025-05-01
Doesn't work

This blanket does not work! Second times using it half of the blanket was cold. Strongly recommend NOT buying.


Julia


Third Party Review
Reviewed: 2025-05-01
Horrible

washed it once and stopped working


Donna


Third Party Review
Reviewed: 2025-05-01
Didn't last long

I received this heated blanket at Christmas 2023. Yesterday, when I went to use it, it wouldn't turn on. No light came on the battery. I never kept it plugged in. Always unplugged when done using it. I am so disappointed that something I loved so much wouldn't even last a year! I will buy another one but it won't be a Brookstone.


Spot667


Third Party Review
Reviewed: 2025-05-01
Stopped working after first use

The reviews are legit. This blanket sucks. It stopped working after washed it according to its own instructions and used it once. It won’t turn on at all now. Returning.



Guest


Third Party Review
Reviewed: 2025-05-01
Don't buy

It worked for 1 hour. Don’t waste your money.


Alwyzbizze


Third Party Review
Reviewed: 2025-05-01
Stopped working

Blanket is soft and warms nicely. But just like several other reviews, blanket stopped working after washed according to package instructions. Also, although it is a plush blanket, you can still feel the warming wires. The on/off button is also oddly placed in the corner of a blanket.


Jaime


Third Party Review
Reviewed: 2025-05-01
Didn't warm up

Blanket did not warm up even at the highest setting. I had to return it.


Melikins


Third Party Review
Reviewed: 2025-05-01
Stopped working affer 2 weeks

I bought this blanket two weeks ago. At first, it worked great! Heated up fast and stayed warm. Now the blanket only heats up on one side and the highest heat setting isn’t even hot anymore. I will be returning this.


blaze02


Third Party Review
Reviewed: 2025-05-01
Don't waste your time!

I bought this on Black Friday. I’m usually a big review checker but was in a rush and wasn’t able to see them before I bought it. The blanket itself was very soft but thin and only half of it heated up. I ended up returning it and will be looking elsewhere.


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!