Our customers say Excellent
4.53
out of 5 based on
76077
reviews
Customer Reviews
4.5 out of 5
1602 customer reviews
5 Stars
73%
4 Stars
14%
3 Stars
5%
2 Stars
4%
1 Stars
5%

Filtered to: 3 Star Ratings

LUCK


Third Party Review
Reviewed: 2016-12-27
Less than 30 days and already pilling...

This is a great jacket for staying warm. The Sherpa lining is super thick, and the sleeves have a nylon lining that is also very warming. The grey jacket also has a cool look. The only initial downside was that it wasn't wind resistant (easily solved by wearing it under another jacket).After less than a month (and no washing) the outside sleeves of my jacket, however, were already pilling. I suspect this jacket won't make it a year before I have to toss it.That's a shame. Slightly higher quality exterior material could have avoided that problem.


Elaine


Third Party Review
Reviewed: 2020-01-03
Arms are not lined. Fabric doesn't hold up well.

The hood and body of the hoodie is Sherpa lined but not the sleeves. Not a nice feeling when it's cold and you go to put it on and your arms are greeted by cold polyester lining. I have worn this many times since the original purchase November 2019 and already the inner arms are pilling (see picture). I gave this 3 stars because while it is absolutely warm. I can't wear this hoodie for anything other than errands or being at home. The fabric pilling makes it unattractive to wear otherwise.


Carla B.


Third Party Review
Reviewed: 2020-02-09
Outer material of jacket not very good quality

UPDATE BELOWI was so excited to get this jacket!For wearing this indoors, is actually very warm, due to the inner material.The outer material of the jacket is NOT very good quality and this got delivered to me February 1st 2020 and I wore it everyday last week to work ,with a long sleeve shirt underneath and stayed very warm. However the outside of the jacket sleeves are covered in "pills" which shows the material is just not very good quality, and I suspect in a short time the jacket will begin to rip.(If it wasn't for this obvious wear, I would send it back for a refund ,but will have to just learn my lesson this time !)FYI I HAVE A DESK JOB AT A CALL CENTER AND MOST I DO IN A DAY IS TALK ON PHONE ALOT AND TYPE ALOT!Nothing that should cause this excessive wear evidence after 5 days of wearing the jacket. I had hopes this jacket would last me for a few winters. This is not the case. I will have to buy another one next winter. Thank goodness it was a very short winter this year!UPDATED 02-24-2020I ADDED ONE more start to this rating due to wearing this jacket a week or so ago while temps were almost freezing and it was raining.I walked from my car into the store and was worried as I got wet, I was now going to get sick, due to temps while being wet. I was able to do my shopping and never felt cold or got chills and never even noticed the jacket was wet. I am still annoyed at the way the outer fabric has "pills" all over it from minimal wear. However the fact that it is a very warm jacket needed to be mentioned. It is vey soft and I just wish outer material was a bit tougher.


Teresa


Third Party Review
Reviewed: 2016-02-04
Size BEWARE!

It runs small. I wish I had bought a size bigger. It fits but could be a little more roomier. Also the zipper isn't easy to zip. Overall I like the jacket and it's warm and I will get my use out of it but if I had it to do over I would have went with a bigger size.


Lilly


Third Party Review
Reviewed: 2020-10-22
Very Snug Order Larger

The elastic cuff at the wrist make it super hard to even raise up the sleeves ...It's def warm however it fits snug Very Snug !!;!You can't wear anything to heavy underneath Or the jacket won't zip ....I ordered a medium cus it's a man's jacket & I didn't want it to be really large on meBut quite contrary it's extremely snug & tight !!!!!I don't know if it would even fit under my down jacket !!!It's definitely warm !!!!But extremely snug & tight!!!Zippered pockets are also very snug ...Not big at all.But I needed a hoodie quick & this looked goodExcept for the fact that it's very small and tight !!!!Definitely order larger



PrettyWitch


Third Party Review
Reviewed: 2020-12-23
Nice Sweater but Wrong Color :(

The jacket arrived quickly and packaged nicely. It feels thick and of great quality. Nice and warm. I only gave three stars because I had ordered it in BLACK but I received a light GREY. I even double checked my order and it specifically says BLACK and that is what it shows in the picture. I purchased this as a Christmas gift for someone who has too many grey sweaters already. It is too late to return because it is already Christmas. I will still gift it because it seems to be of high quality. I would have given 5 stars if I received the color that I actually wanted and paid for.


Treasure Hunter


Third Party Review
Reviewed: 2017-01-04
Great Quality, but runs 1 to 2 sizes small.

Received today. Completely satisfied with quality (will update after first wash), but sizes run at least 1 to 2 sizes smaller than most other brands. After reading reviews bought 5X for person that wears 3 to 4X and it barely zips up. You couldn't wear a heavy shirt under it. The sleeves are long. Do yourself a favor and order 2 sizes bigger then you typically wear. Will give this to another person, but the one I purchased for is out of luck as the larger sizes are sold out.


jay


Third Party Review
Reviewed: 2020-02-02
Roll the dice.

This is the third one I ordered. The first was covered with what looked like coffee stains. The second had a broken zipper. The third one is clean, zipper works “ok”. But the sleeves are honestly 2inches to short, and I am A shorter tan average person. I missed the return window or I would have sent it back. It is very heavy duty and appears to be durable. But quality control is severely lacking. If you get a good one you will be happy.


Mike J.


Third Party Review
Reviewed: 2018-11-25
Order a size up from what you normally wear.

So far, I like the jacket but it definitely runs too small. I ordered a 3X and it fits very snug.


Clengli


Third Party Review
Reviewed: 2020-01-01
Just okay.

Seemed great at first but the jacket's outer fabric pilled really bad. Inside is soft and warm but overall quality not so great.


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