Our customers say Excellent
4.53
out of 5 based on
76053
reviews
Customer Reviews
4.3 out of 5
177 customer reviews
5 Stars
70%
4 Stars
10%
3 Stars
7%
2 Stars
4%
1 Stars
9%

Filtered to: 2 Star Ratings

Dw369


Third Party Review
Reviewed: 2024-08-19
Pump died

I bought this pump in March and I loved it but the battery has started to die after just one pumping session and even when I charge it overnight the battery still won’t be fully charged and flashes red. It’s a good pump but the battery doesn’t last.


Christine1130


Third Party Review
Reviewed: 2024-08-19
Unreliable

While the swing maxi is nice and portable, I am very disappointed with its longevity and durability. My pump is only 6 months old and I have had issues on and off with the pump not having suction and now for the past week it no longer holds a charge and has no suction.


Jackie_03


Third Party Review
Reviewed: 2024-08-19
No suction... clogged cuts

I have replaced this pump 3 times due to low suction and poor battery life. 1. First pump: Milk got trapped in the shields and would not fall until tubes were disconnected 2. Second pump: Pump would turn on but no suction at all, pump would just click but no action. This occurred after 10 pumping sessions 3. Third Pump: No suction again after 10 minutes, Strong suction only if I disconnect tubbing and try connecting. Fails suction after 2 minutes. I have been having clogged ducts due to this occurring constantly. Very frustrating as an exclusive pumper to have a pump that does not work and cannot get another pump covered by insurance.


Fail


Third Party Review
Reviewed: 2024-08-19
Didnt work for me

First time the battery was fully charged and died after a minute. Second attempt, I have to stay plugged in for the battery life to last. Also, I could not get both breasts attached. I have to take apart one side, close the suction with my thumb to get a strong connection on the opposite breast. And the. do the same thing for the other side. Medela is made to break so you can spend your money buying/replace parts from the website. Its a scam. I even purchased the Hand Pump which was amazing the first two weeks until the suction stopped working. These products don't last.


megan


Third Party Review
Reviewed: 2024-08-19
Waste of Money

Convenient to be able to walk around and pump. Unfortunately very easy for milk to get into the tubing, which will ruin the pump.. Also needs a charge after every other pump session.



Dakota Rose


Third Party Review
Reviewed: 2024-08-19
Battery life

I got this as a gift from my baby registry thinking it was going to be a gamer changer. I'm recently started back at work and notice after charging at night I cant get more than one pump session in without the battery dying. Now I gave to find a plug to charge it while I pump which stinks cause now I stuck to wall again


Akbjwt


Third Party Review
Reviewed: 2024-08-19
Battery life

Like the pump because of size and the awesome back pack that comes with it. But like others, the battery completely died after 1.5 months of using it. Thankfully I had a back up at work. Positive would be that getting a replacement was pretty painless due to great customer service.


Bhs12


Third Party Review
Reviewed: 2024-08-19
Not a great pump

I have used medela in the past and was very satisfied. However the swing maxi does not hold suction well. The milk pools in the flange. The tube does not stay connected to the pump causing bad suction. I have had issues with this pump from day one and it is not starting to affect my milk supply because I cannot pump all of my milk out due to the lack of suction. I have tried everything I know to fix this issue and read the instructions carefully. Highly disappointed with this particular pump.


Nicole


Third Party Review
Reviewed: 2024-08-19
Junk

7 months in and it no longer holds a charge. I heard a lot of complaints about battery life, so I was extra careful to only leave it plugged in long enough to fully charge it. It just randomly stopped holding a charge and now has to be plugged in while using. The cord it came with is incredibly short and it kept shutting off when I tried using a non medela USB C cord. This pump is not nearly as strong as my pump in style max flow. The milk pools in the flanges and it looses suction. I replace the tubing and orange silicone pieces often. Speaking of tubing, it’s hard to find the one for this pump.


Raquel


Third Party Review
Reviewed: 2024-08-19
Does not hold suction

After 4-5 minutes of running this pump does not suction correctly or effectively even with a fully charged battery. It has given me grief since the first time I used it. Very disappointing for how expensive it is.


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