It didn't appear to be a brand-new dryer - looked like it went to someone else & they returned it & Amazon sent it to me. Rusk are great salon-quality dryers, though. This one is fine. The one I had before this (also Rusk) lasted like 20 years or more. My hairdresser got it for me. These are MUCH higher quality than the ones you get at a regular store & last much longer. I highly recommend the Rusk brand!

Power is great but if you like high heat, this is not the blow dryer for you. Even at the high hot setting, it only gets ‘medium-ish’. This is probably healthier for one’s hair but may not style some peoples hair as hoped for. If you prefer a medium level of heat, you will like this one. It’s also a bit loud but that does not bother me.