Have had my beats studio buds, just over a year- literally a year a couple days. Last week (so within a year) I noticed the sound in the left bud was a little off. Over the last couple days, that bud has started coming apart. The outside grey mesh of the speaker has completely detached, allowing other interior parts to start coming out and apart. The bud is no longer charging properly and obviously not functioning properly. Neither Apple or Amazon offered any solution other than replacement at my own cost, again after barely a year. extremely disappointed in the quality of a product that is pricey and supposed to be from a reputable tech company. I did not have this issue when my last pair of beats had issues, they were easily replaced. I guess service isn't what it used to be and clearly Beats products are not made to last. Also disappointed in the lack of service from both companies.

I believe this item was refurbished and they did not even do good job of doing so ! I probably could of done a much better job with a blindfold on and I would not lie to you about selling a product that was refurbished but then again I was not raised to have shiest of a soul that takes advantage of the everyday average consumer but then again I am not your everyday average person so this is for the underdog ! The person who so willfully goes on line in good faith looking to save a few dollars or get a deal using their hard earned dollars to find a deal only to find they have been bamboozled out of that dollar and their wallets emptied defunded with a product that was supposed to come as advertised new ! What disgrace what a sham that these even when Apple sells you a refurbished item there is a tiny disclaimer stating that the item was slightly used ! With that being said hold on to your wallets spending an extra 50 bucks to receive what you paid verses what you thought you were going to get is not worth the savings especially when defunding your wallets is all them came to do and give you not a new product but a refurbished one that they did a sheist of job to begin with ! Well Anyhoo like I said worth spending the extra 50 bucks at Best Buy when on sale with Amazon who knows what you will get but don’t get upset if you buy this product because it is never about the underdog it always about who is going to get over ! Quality over quantity is what I say I would rather have 5 good shoes then a 100 refurbished ones that fall apart at them seems the moment you buy them but that’s just me !

Honestly so annoyed and disappointed in this product. It wasnt a small amount of cash for me and I really wanted to invest in a decent pair but stick within my budget. I should have just saved more and spent the extra to be honest. The sound is great and noise cancelling is fair BUT I can't use them at all because they will not stay in my ear at all, what the heck! That's the least I would ask for at this price point! Did this product not get tested for that!? I have tried every different ear pad they gave and it makes no difference. Even sitting still they kept coming out and then you are constantly pushing them back in which is just irritating and defeats the whole point. I stupidly did not listen to the reviews and should have as it seems many have this issue. I also tried to give them more time to work so now can't return them and are stuck with a useless pair of earbuds I will can never use. *** UPDATE: Hoping others find this tip useful, so I experiemented and had some extra eartips left over from another pair of headphones (a chorded cheap pair) and decided to try them on these to see if it would be better. And guess what, they are far better! So has very much improved the ability for them to actually stay in my ear. Now it's not one hundred percent, they still slip out a little occassionally, but still much better than with the ones beats provided to the point I can actually use them now without 100 percent annoyance. So my suggestion is if stuck these like I am now, try to put other brand eartips on to see if it helps! You can buy a pack super cheap on amazon of various ones.

This is so disappointing. When the buds arrived, the case had enough charge to allow me to pair them with my phone. In order to do any Bluetooth pairings, you have to have the buds in the case with the lid open, and the case has to have a charge. The case has a built-in battery that you can use to recharge the buds several times before the whole setup has to be recharged. In this case, the charge on the case gradually drained and I have never been able to get it to recharge. The odd thing is that the buds will charge in the case when it's plugged in, but the case itself will not take a charge. As you can see in the photo, the buds are at 100% charge while the case is at 0% charge. The buds come with a really short (think six inches) charging cord with USB-C on each end, but no power adapter. I tried multiple USB-C power adapters that I already had, and even bought a new one (ensuring I got a 30W model), but the case will not take any charge whatsoever. So, now I have to return the whole mess. Other than that, the sound is pretty good, the ear fit is mediocre and they WILL fall out if you're moving around, and the app is a joke. The app has no equalizer or sound shaping, and the micro-function buttons on the pods themselves let you play/pause, skip forward, or skip back. Press and HOLD the button? That turns noise cancellation on/off/transparent. Or, you can use the app to reprogram the buttons so that, instead of manipulating the noise cancellation, they activate the "Voice Assistant." Phone calls are difficult and the mic quality is very poor, but I bought these mostly for playing music so I quit screwing around with the phone call abilities as soon as I discovered that nobody could hear me clearly. UGH - so disappointing.

I really wanted and expected to like these, but it was nothing but disappointment in every way. Pulling them from the case took quite a tug, and the tips you pull on are slippery, so when you start to get release, they slip and snap right back in. Then, couldn't get them to pair! The most basic of steps. They even have step by step guide in iOS pop up automatically. And I've paired at least 200 devices in my day and even own the similar AirPods Pro. But these absolutely wouldn't pair to my phone or computer. It would try, then it would say "Connection Failed." It did manage to briefly pair with my daughter's iPod so we could try it out. There was nearly no difference whatsoever in Noise cancellation on, off, and transparency mode—which was shocking to say the least. But that could have been because it kept unpairing itself and making beeps as it tried and failed, so maybe the ANC was never on long enough to register. For the few seconds we had it, the sound was... fine. But then after moderate iPod success, I tried again to pair with my phone, but it wanted the iPod only now. So I had to make the iPod "Forget Device" and try again. Then, again, it wouldn't pair with anything at all. It would spring up asking to pair, but then it would fail every time. At a certain point, all of that hope and enthusiasm turned into "Even if I get it to work at some point... do I want to live with this?" No. No I do not. Life is too short for these to take up my time and sanity.

Not sure how or why these have such great reviews. The only positive thing I have to say is that I appreciate how quiet these can get (almost whisper quiet), which is quite nice. Unfortunately, if you are listening to something with a very quiet recording, you can only barely get these loud enough to hear, and then only if you are in a quiet setting and have both earbuds in place. Because of this type of situation, I was able to learn these earbuds can produce a bass tone I did not otherwise notice with normal listening settings, which was neat, but otherwise useless. Unfortunately, these only come with three size earpieces. You would think they would be enough, but they are not. The medium are too big and hard. If I use them for too long my ear begins to hurt. The small are too small and if I use them, the earbuds do not stay in my ear and are constantly falling out. All the earpieces are also short, so none of them really stay in well. I had to use ear pieces from a less expensive brand that came with 6 different sizes (buds that were only 1/5th the price, too). Because of the twisting motion that is required to put these in your ear properly, I almost always accidentally press the play button before I am ready. Also, even with the more comfortable earpieces I use from another brand, because of the weird footprint these earbuds have, they still do not stay in place well. Also, when repositioning to make sure they don't fall out, I almost always pause what I am listening to by accident. VERY FRUSTRATING. Only while using the better earpieces from the significantly less expensive brand will these buds stay in place while running, but it sounds like someone is playing a bass drum inside my ear everytime my foot hits the ground (PAINFULLY UNCOMFORTABLE). This does not happen with any of the less expensive brands I have owned. There is no standby mode with these, so as soon as the earbuds are out of the charger the battery drain time starts ticking and you only get 8 hours or less when fully charged regardless of whether you are listening to anything or not and regardless of whether you are using the noise canceling or transparency modes or not. The noise canceling function is really not any better with it on or off. The transparency mode is a neat idea, but when there is no sound and nothing is playing it sounds as if you are standing in a wind tunnel (noisy and uncomfortable to listen to). Not worth the loss of battery life to use either function. There is a Beats app you can install. Other than being able to see what mode your earbuds are in, there is really no benefit to installing it though. I had to uninstall it because it was malfunctioning and causing my earbuds to randomly and repeatedly switch into transparency mode (SUPER ANNOYING). The only way to see how much charge is left on the docking station is to check your phone while the lid is open. I don't like that I have to look at my phone to see how much charge the docking station has left instead of having a built in meter like many other brands. There is no effective way to tell if your buds are seated correctly in the docking station and are actually charging. Major buyer's regret after purchasing these. Definitely NOT WORTH THE MONEY.