Our customers say Excellent
4.53
out of 5 based on
76092
reviews
Customer Reviews
4.2 out of 5
152 customer reviews
5 Stars
63%
4 Stars
15%
3 Stars
9%
2 Stars
5%
1 Stars
7%

Filtered to: 2 Star Ratings

Gerald


Third Party Review
Reviewed: 2023-08-30
Lots of flaws but has usb

The media could not be loaded.  Well for starters it works. Changes colors and stuff. Box is super generic, no brand or anything. Just hexagon lightsBut...It’s pretty thick compared to something like the nanoleaf but that’s really a personal preference thing. I like it being thick.Now heres the ugly, dimming it causes it to make this ungodly high frequency sound. So as long as you don’t dim it, it doesn’t make a sound.It also randomly changes colors at times after making it a color with the remote or touch. You can normally fix this by changing it back. It’s just incredibly annoying.The white light is also probably the ugliest white I’ve seen, along with the fact that white light often does that change color thing with no way to fix it. Probably component issue.But on the bright side each hexagon has 6 usb ports you can use for stuff, just don’t use it with white light because it will fail on youAll together I’d say save up for a more expensive alternative but if you can’t this is fine but isn’t great by any measure.


LiliGF


Third Party Review
Reviewed: 2023-08-30
Misleading pictures

I thought it was much bigger and working with batteries. Very disappointed, returned it


Nicole PWNicole PW


Third Party Review
Reviewed: 2023-08-30
Fire hazzard!!

I tried these out, bought one box and put them up on the wall. They were awesome and the kids loved them! We bought 2 more boxes. The new ones we kept off the wall until we knew what pattern we wanted.They were burning hot to the touch, found the backs MELTED from the heat!I have been raving to everyone about these, now I am scared to death! I am worried about what I will wind when I remove the 1st set from the walls.


Candace


Third Party Review
Reviewed: 2023-08-30
Stopped Working?

They were smaller than I imagined, but that's on me, the specs are included. I set them up last night, and was thinking of ordering more so I could have a bigger wall light feature but after having them on for about 20 minutes, they just turned off and won't turn back on. I've tried different outlets, no luck. Frustrating!


Arian


Third Party Review
Reviewed: 2023-08-30
Only good for a short period.

Good for the first month of use, after that mine just stops working properly. Doesn't turn off when you're trying to turn it off it turns itself back on. Colors jitter. Its very good for a short amount of time, after that its super inconsistent.



1


Third Party Review
Reviewed: 2023-08-30
Smaller than what it appears

The actual tiles are much smaller than depicted in the picture.


Josh


Third Party Review
Reviewed: 2023-08-30
Just OK

Could not get them to stick well to the wall. Meant to return them but forgot to get around to it.


Monica S.


Third Party Review
Reviewed: 2023-08-30
Not a new product.

The product worked okay however I received someone’s unwanted product. The company did not even open the returned product to make sure it was worthy of reselling it. It already had the stickers applied to the back and was full of nasty HAIR and was missing pieces. If I pay full price I should be getting brand new products!!! Not happy.


E V


Third Party Review
Reviewed: 2023-08-30
Panel defective after 4 months

I paid for this thing knowing I was getting the "lite" version of the real deal.I would just turn it on at night and turn it off before bed.Well, even after this conservative use 1 of the panels has gone dim.It's a shame. I would not recommend this.


100nph


Third Party Review
Reviewed: 2023-08-30
Good but not great.

As great as these are the big problem I had was that one of the hexagons is very dim even when brightness is all the way up, the one hexagon is also off tempo when settings are a fade or jump. Good buy, I just got a bad batch.


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!