Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
2.7 out of 5
245 customer reviews
5 Stars
31%
4 Stars
9%
3 Stars
5%
2 Stars
12%
1 Stars
43%

Filtered to: 2 Star Ratings

Sam


Third Party Review
Reviewed: 2025-02-20
Not worth it

Great if you only want to use one earbud. I could never get both to work despite my efforts. Will be returning.


Courtney


Third Party Review
Reviewed: 2025-02-20
Uncomfortable

These are bulky and heavy and a poor fit for smaller ears. The touch feature is overly sensitive.


HEYNAY


Third Party Review
Reviewed: 2025-02-20
You're Paying 80 Bucks for a 30 Bucks Worth!

Impulse bought the Stone White buds to treat myself. 3-4 months later, the right earbud stopped working. Went on here to see three other people having the same issue as me, which makes me feel slightly better. My case is fully charged, I tried to reset and reconnect the buds to my phone multiple times. Right bud won't budge..


Abby D


Third Party Review
Reviewed: 2025-02-20
Right Earbud Stopped Working

The sound of these earbuds are FANTASTIC. However, like the previous reviews, they only lasted 3 months before the right earbud stopped working. It's a shame, because they sounded great.


Rdh


Third Party Review
Reviewed: 2025-02-20
Same problem as many others

Right earbud quit working after only a couple weeks. Super disappointed.



Sad Customer


Third Party Review
Reviewed: 2025-02-20
Right ear bud never worked

These earbuds are gorgeous, easy to set up, and have good sound quality...but I could not ever get the right earbud to play music. For a very split second it seemed both earbuds were paired and working, and I heard music coming out of both at the same time (so clearly the right earbud CAN play music, it just seems to be a pairing issue). Literally no less than a second later, the right earbud stopped playing again. I called the support number in the manual and they walked me through resetting the earbuds to see if it would work. When it did not, they advised I needed to return the item. Seeing that this is a recurring problem for this item, I will just take a full refund instead of an exchange, because I don't want to have to keep dealing with this issue.


Heyday


Third Party Review
Reviewed: 2025-02-20
beautiful sleek look , poor quality

bought it thinking this will be my everyday ears buds , but it's not a great product. sleek beautiful design but as soon as I opened the box to set them up they would not connect/pair to my phone. I bought some nicer ones for more money. does not recommend


Jenny


Third Party Review
Reviewed: 2025-02-20
Left Earbud Will No Longer Charge

I have the cute tan version of these and they're fine, they do the job, but now the left earbud will not connect in the case to charge unless I mess with it a little and make sure it's pushed down further than necessary. The magentic little prongs will not charge it.


eee


Third Party Review
Reviewed: 2025-02-20
not that good ,, not a geat moneysaver

My time with these earbuds was short because they got run over, but I had problems with them in those 4 days of having them. First two days were great, but the left earbud refused to charge on the third day. Not good, ambient sound mode is also SO BADDDD


He


Third Party Review
Reviewed: 2025-02-20
Dont buy

I’ve had to replace them twice because they stopped working. They have great sound but stopped working after a period of time. The reset button broke for no reason and one keeps flashing and won’t connect.


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