The gasket for the dirty water chamber had small tears in it but doesn't seem to affect the performance until pouring out the waste water where it will spill out. Didn't bother returning it since we decided to use it and still worked well.

The hand held suction is pretty weak but overall is good.

It was good over all!

I really like the dual tanks, solution and rinse. The machine is a bit heavy.

My carpets were not cleaned for 7 years with heavy smokers and pets. It looked golden -yellow from the smoke when it was beige in colour. This machine brought it's colour back.HIGHLY impressed by the job it did.

The cord is to short, I like the new clean water tank separation of clean water and cleaning solution.Cleans well.

So far so good. Worked better than my bissel. Hope it last years not like my bissel

It’s great only thing is that the suction could be a little stronger however it’s much much better and lighter then the previous one I had (bissel) easy to clean out the dirty water tank which I love.

I purchased this to clean my carpets but also to clean an old chair I have. After cleaning half of the chair the spray nozzle stopped spraying. After a lot of research, it was because my hose was too high up and the hose will not work if it is higher than the vacuum itself. With a lot of maneuvering, I was able to clean the chair well. Otherwise, it works great for carpets and is easy to clean.

I have had a few different carpet cleaners over the years and so far this one is my favourite. It all comes apart very easily to clean. I like that the cleaning solution has it's own chamber and you can easily switch between cleaner and plain water to rinse.The only issue I ran into is that after using it for an extended period of time in one session the suction stopped (it does this when the machine believes the tank is full) because the filter was getting clogged up with sand that was deep in the carpet. I vacuumed thoroughly with a Dyson beforehand but it wasn't able to suck it all up I guess. Anyway, the filter can very easily be rinsed so it wasn't a big problem for me.