Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.1 out of 5
839 customer reviews
5 Stars
63%
4 Stars
11%
3 Stars
7%
2 Stars
5%
1 Stars
14%

Filtered to: 2 Star Ratings

Joanne Tossi


Third Party Review
Reviewed: 2024-06-28
Lights stopped working within in less than a month

nice modern look. Tall which I needed, matched my outdoor furniture. Unfortunately, stopped working in just a few weeks. For $80 dollars it should last for a minimum of a full season! Very disappointed with this one.


David L.


Third Party Review
Reviewed: 2024-06-28
Stopped working after a few months

I purchased four of these lights a few months ago and now two of them no longer work. Seems like the solar panel is not charging the batter anymore. Difficult to find replacement parts.


Becky Hunter


Third Party Review
Reviewed: 2024-05-16
Never worked!

Never worked; poor quality


Donna S.


Third Party Review
Reviewed: 2024-05-16
Solar panel is week

I’ve replaced 2 of these that were fairly new, as not used very much and the solar panel gave out. Nice pieces but they do not sell replacement panels which would be nice as the rest of the unit holds up well. Too bad.


Jodi EllisJodi Ellis


Third Party Review
Reviewed: 2024-05-16
2 out of 5 are working

I love these lamps but I bought five of them and only two are still working. I tried to take it apart. I’m not sure what I can do to fix them.



itsme


Third Party Review
Reviewed: 2024-05-16
Buyer beware

I purchased this item and it did work but it’s not bright at all. If you want it more for looks, it’s very pretty but the light it puts out will not illuminate anything which what I was needing it for. Now, as for the seller- be prepared for a hassle to return the product. I explained my reason in the initial return process. I was then prompted for it again and asked multiple questions regarding the condition of it which I can understand. However, they approved the return and sent me a shipping label to China and no postage (the item states free returns though). Then they message me requesting more info on the return and state if I provided the info they would send another shipping label. So I jumped through that hoop and they gave me another shipping label with postage paid and the return address was now in California. Hmm… talk about shady. Then I was informed I’d have to contact them once the shipper confirmed it was delivered and request the refund then. I screenshot that message because they were deleting their correspondence to me every time I responded. Now, I didn’t have to do that last crazy step because once Amazon got the tracking confirmation it was being mailed back I got the refund, but still, what sort of stunt are these people trying to pull? I’d not bother with buying anything from this seller. I’ve never experienced such a hassle trying to return something from Amazon and the fact they were deleting their correspondence with me just seems like they are doing things that should not be done regarding returns.


Jane T Hessels


Third Party Review
Reviewed: 2024-05-16
Look great when work .. …

I purchased 4 of these and it’s only been 6 months and 2 no longer work.. I have purchased replacement parts, which came with no instructions on how to replace part. Sent email to seller for instructions and no replay..


McMac


Third Party Review
Reviewed: 2024-05-16
NO WAY TO REPLACE THE BATTERY SHOULD YOU NEED TO

I bought 4 of these outdoor solar lamps on Aug 29, 2022, about 1.5 years ago. I have them outdoors around my large outdoor stone fire pit. One stopped working about 6 months ago. I took the solar panel apart to see if I could replace the battery. It's hard wired to the lamp! So no way to change out the battery!Now a second one has gone out. I am hoping Amazon will contact the seller for exchange or repair (no explanation or info on the seller on the Amazon site. It looks like many buyers have had this problem, some replaced by seller and others left in the cold.AMAZON --- STAND UP FOR YOUR CONSUMERS AND GET HELP IN SOLVING THIS PROBLEMATIC PRODUCT!At least ask seller/manufacturer to replace the solar tops since they easily come out of the wicker shade.


Lisa Treadwell


Third Party Review
Reviewed: 2024-05-16
Very short lived

I excitedly ordered this product thinking that it would be a great enhancement to my patio area. Well I was right but it was only temporary one of the solar lights stopped working & I have no idea what to do or how to replace the solar part..very disappointing considering the price point of this product


BJD


Third Party Review
Reviewed: 2024-05-16
So......

Wish this also had the option to be powered by usb charging.


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