Our customers say Excellent
4.53
out of 5 based on
76088
reviews
Customer Reviews
4.5 out of 5
5538 customer reviews
5 Stars
74%
4 Stars
14%
3 Stars
5%
2 Stars
2%
1 Stars
5%

Filtered to: 2 Star Ratings

Lydia Elenis


Third Party Review
Reviewed: 2023-03-20
Very shear..not good for sunny location

Very shear..not good for sunny location


TScott


Third Party Review
Reviewed: 2023-03-20
Cheaply made

After just 60 days the tilting mechanism is broken and the umbrella will not remain upright


Aidan Gomes


Third Party Review
Reviewed: 2023-03-20
Not suitable for small wind

Broken after second use


vk


Third Party Review
Reviewed: 2023-03-20
Very Weak Metal Poles - Buyer Beware

I bought two umbrellas. After three and a half weeks one of them completely snapped in half while it was in a proper umbrella stand. The weather was calm; sunny with a very very light breeze. The other umbrella is in perfect condition. Of course this happens the day the return window ends. However I am giving two stars because I was an informed buyer and knew the risk. After reading other reviews I knew I was taking a chance , but purchased due to low cost. I thought I would help my odds by removing umbrellas from stands and only put them up in stands when I needed them.


Suzanne Moore


Third Party Review
Reviewed: 2023-03-20
Lasted for about 6 weeks

This is the 2nd time I've ordered this umbrella. The first one has lasted over a year. The one I received recently only lasted 6 weeks. The metal arm bent in the breeze (we close it for storms and wind). Very disappointed in the quality.



SR


Third Party Review
Reviewed: 2023-03-20
1st Purchase Broke, 2nd was Super-Wrinkled and Also Broke

2nd time ordering the orange one. The first one ripped apart in a wind storm. The 2nd came super-wrinkled and then broke in a mild windstorm.


john brady


Third Party Review
Reviewed: 2023-03-20
Very cheap quality

Extremely flimsy and delicate. I bought 10 of them for my pool and 2 of them broke in the first hour. 1 of them blew over and the frame completely snapped in half and punctured through the material, exposing a sharp edge.,I’m glad I payed the $6 extra 5 year warranty


Customer


Third Party Review
Reviewed: 2023-03-20
Faded quickly… blue umbrella is almost white

I ordered 4 royal blue umbrellas. Only 1 has maintained its color. 3 of the 4 are almost white like they didn’t get a protective coat on them. I ordered these for the apartment community I manage and they do not look good. They are however sturdy and open/close great.


Alexandria Kazarian


Third Party Review
Reviewed: 2023-03-20
Poorly made.

The colors are vibrant. I ordered the blue and green one. The edges are sewn poorly with all the strings hanging. I had to cut all around the entire umbrella. There had to be at least 200-300 loose strings. Its very sturdy and pretty but poorly made . Apparently there is no quality control at the factory.


IVANA POPE


Third Party Review
Reviewed: 2023-03-20
Faded in three weeks

This product although still strong and working well faded within three weeks. It was closed during that time and now looks like a candy cane when we open it. We will keep it until it is broken or rotten but we are very unhappy with it.


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