Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.5 out of 5
293 customer reviews
5 Stars
73%
4 Stars
12%
3 Stars
9%
2 Stars
3%
1 Stars
3%

Filtered to: 3 Star Ratings

Customer


Third Party Review
Reviewed: 2022-03-21
Broken boxes missing parts. Otherwise fence is good.

Its easy to install if you're handy.


Customer


Third Party Review
Reviewed: 2022-03-21
Good product. After sale support is poor.

The fence itself is well designed. Nice material. Fence wasn't too bad to install. After sale support disappointing.


Anonymous Reviewer


Third Party Review
Reviewed: 2022-03-21
Does “used” mean “incomplete”?

Incomplete (noted as “used - very good”) - missing plastic sleeves which get anchored in concrete.


Gary Wenger


Third Party Review
Reviewed: 2022-03-21
We had to re-drill several holes because the instructions were pretty lame. Also

Don't even think about trying to do this project without the separate drill guide. The most important thing to verify is the tilting angle of the corner poles and outside radius poles. We had to re-drill several holes because the instructions were pretty lame. Also, the gate had to be installed backwards, so that the hardware would fit on the frame. This project took two and a half days to install, so it is definitely not just a weekend project. We had (12) 12' long sections and one gate.


Suhas


Third Party Review
Reviewed: 2022-03-21
Good fence but lot of missing parts

We bought 6 pack for the fence. 5 of them came without the bottom caps. I am not sure how to get it. Can't find the Contact info anywhere. I am about to return all if I do not find the parts.



kevin rutkowski


Third Party Review
Reviewed: 2022-03-21
Poor customer service

Pretty much no assembly easy to install real sturdy. Very poor customer service from DYI I was missing the deck sleeves reached out to them four or five times still not heard back from him


Ren Chen


Third Party Review
Reviewed: 2022-03-21
Sleeves are missing in the package

I purchased 6 sections for pool fence. But sleeve parts are missing in two of the six sections. The fence is not working as expected. There is no option on the order detail website to contact the seller to ask for the missing parts. Hope the seller see my review and contact me for the missing sleeves.


shannon


Third Party Review
Reviewed: 2022-03-21
Missing parts

I purchased 4 sets of these that were discounted due to package damage, but it said excellent condition and did not indicate any damaged or missing parts. When they arrived, 2 of the sets were missing the plastic sleeves and end caps necessary for installation. If I had known this, I would not have purchased these.


Gabriela Tulloh


Third Party Review
Reviewed: 2022-03-21
Cheap parts for Not so cheap purchase

Directions are written well but there a few sets so it’s kind of confusing. The little plastic inserts are poorly made, I broke 6 already and I’m only on the first section... quality seems to be good, minus the inserts...


Juls


Third Party Review
Reviewed: 2022-03-21
Saggy panels

Two of the panels are a bit saggy. Otherwise the fence is easy to install. No matter what I have tried those panels will not stand tight. It is serving its purpose for now.


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