Our customers say Excellent
4.53
out of 5 based on
76049
reviews
Customer Reviews
3.1 out of 5
45 customer reviews
5 Stars
42%
4 Stars
9%
3 Stars
9%
2 Stars
0%
1 Stars
40%

Filtered to: 1 Star Ratings

Tyesha


Third Party Review
Reviewed: 2024-08-17
Doesn’t work

They only let you post good reviews and not the bad. Don’t buy. Doesn’t work. You will lose your money.


Ani


Third Party Review
Reviewed: 2024-08-17
A waste of your time, only buy IN STORE

DONT ORDER ONLINE. I just recieved this in the mail today and tried to use it. There are clear instructions on the box in two seperate locations that the barcode must be scanned for the product to be usable, but it was sent to me unactivated. I spent nearly an hour on the phone trying to resolve this issue, only to be told that I MUST drive to a store to fix their mistake for them. I cant even speak about the functionality of the device yet, but Target needs to take care of these things before sending a product to the consumer. I dont even have the option to return the $50 service plan that I bought to go with this product even though I couldnt redeem the code, simply because I opened the link. Thanks for wasting my time, and possibly my money as well if the product does not function after I go to get it activated. I couldnt be more dissatisfied with this entire experience. SCAN THE BARCODE BEFORE YOU SHIP ITEMS THAT NEED TO BE ACTIVATED


Tammy13


Third Party Review
Reviewed: 2024-08-17
Worst device

Worst device waste of money I will be sending it back


Godking


Third Party Review
Reviewed: 2024-08-17
Slow and horrible

Slow and horrible . The slowest internet I’ve ever had.


KatB


Third Party Review
Reviewed: 2024-08-17
Useless & disappointing

Worked well enough to start with, but then died after less than two months. I’m told I can’t return it either.



Boodevice


Third Party Review
Reviewed: 2024-08-17
Old sim cards you need to pay $0.99 extra on new device.

Out of the box device will not activate on the website. Called simple mobile and they said it had an old SIM card that needed to be replaced. Ok. Great. Called target about getting a new sim card and I get the run around from target because no they do not understand the problem. Shame on target for selling non working devices and shame on simple mobile for not removing these devices and addressing the older SIM card issue. As of right now I can not comment on performance because I can not activate. Bad start not looking promising.


crunut


Third Party Review
Reviewed: 2024-08-17
Horrible but customer service is helpful

I have had nothing but trouble with this device and I haven't even used it yet! First it arrived and when I went to activate it I was told the SIM card was no good and they sent me a new card. The new card took forever to get to me. Once it got here I called to activate the device and it turns out the new card didn't work but the old card was fine and it was able to be activated with the old card. Meanwhile I really needed the hot spot the night before at a vendor event I was at which is why I bought the device. So finally the hot spot works, and my devices connect to it but now I cannot recover my password to set up an account to reload the hot spot! And to top it all off I think the battery is dead because the device will only work while plugged in! So frustrating!!!


Flo


Third Party Review
Reviewed: 2024-08-17
Could Not Even Use the Device

Couldn’t even get this device set up! I went online and entered the serial number per the instructions and it said it was already active. I couldn’t even buy a plan to maybe make this device work. A waste of money & time - I will be returning this item.


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