Our customers say Excellent
4.53
out of 5 based on
76090
reviews
Customer Reviews
4.0 out of 5
32224 customer reviews
5 Stars
60%
4 Stars
13%
3 Stars
7%
2 Stars
6%
1 Stars
14%

Filtered to: 1 Star Ratings

Stacey M


Third Party Review
Reviewed: 2025-03-28
Bad product

Died weeks after warranty expired. Screen flickers and it dies within hours. This is the 3rd fitbit I’ve bought that died at about 1 year.


Boygirlmom


Third Party Review
Reviewed: 2025-03-28
Broke after less than a year of use

This died and won’t work after 9 months!!


DP


Third Party Review
Reviewed: 2025-03-28
Stops working just after warranty

These are disposal. It stopped working just after the year warranty was up. It's my send one so I should've known better.


AR


Third Party Review
Reviewed: 2025-03-28
Doesn't last, not worth the money.

It quit working a few months later. Unfortunately I have been going through chemo and other health issues. I was unable to go inside so was unable to return it. Now stuck with a spendy, broken watch.


Libni


Third Party Review
Reviewed: 2025-03-28
Defective watch

My watch completely died after 4 months, the screen just went dark.



B


Third Party Review
Reviewed: 2025-03-28
Battery died out of nowhere

It was working perfectly and out of nowhere, one day it stopped charging. It's connects and lights up, but the screen shows charging at 1% and never increases. Fitbit support doesn't have a fix and since it's out of warranty, I'm out of luck. It's a firmware problem and no solution. Terrible product to be useless after a year.


Clcw


Third Party Review
Reviewed: 2025-03-28
Disappointed

I loved this Fitbit but it has some connectivity issues all along and ONE day after my 12 month purchase the screen died. This is my fourth Fitbit in 5.1/2 years and my last unfortunately.


fabmom23


Third Party Review
Reviewed: 2025-03-28
Skip this model

The device never held a charge like advertised. 12 months and 3 days it is dead completely. Nothing happened to it outside of daily usage. Nothing can be done because we are days after the 12 month warranty. Other family members in our household have the Inspire 3 with no issues. This one is trash.


Allan


Third Party Review
Reviewed: 2025-03-28
Fitbit is terrible - buy something else!

2nd time I've had a Fitbit and 2nd time it magically stops working after being slightly out of warranty. Will NEVER buy a Fitbit again, suggest you don't either.


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