For starters, first thing I noticed the 2 in 1 dusting brush wasn't advertised BUT it says it's supposed to be included in the box, in the instruction pamphlet. THE DUSTING BRUSH WAS NOT IN THE BOX... Won't show pics of the vacuum because at this point, we're all aware of what it looks like. The results: it works. Does a good job if not a great job... The problem is that the battery life/run time (IN MY EXPERIENCE) IS SOOOO SHORT LIVED... the run time is posted as 17 minutes... mine lasted maybe 10... if that. And to make matters worse, it literally takes a full 8 hour shift of work to charge!🤣 Combine this with the price of the unit, and literally cleaning the vacuum chamber and filter, and motorized brush (became full of hair after 8 minutes of cleaning stairs. Not complaining... like i said IT WORKS)But... I'm not feeling like I'm getting what I paid for... I posted a picture of my stairs. I was able to vacuum 7-8 steps before the red light started blinking; then I said screw it skipped the rest of the steps, and went down and vacuumed the shoe Mat and crevices at the bottom. The chamber was filthy. So make no mistake, This thing is a beast when it comes to suction power; however it doesn't last long enough to warrant the price... Why is 17 minutes an acceptable battery life, when cleaning? This should have came with a power cord to run on overall and if we needed it for... let's say our car, THEN 17 Minutes of power is understandable, if we needed to detach it from the power cord. 17 minutes (OR LESS!) of battery life is absolutely unacceptable in 2023. I'll see what it does the second time around and make my decision on returning it. I'd hate to do that because I really like the idea of the motorized brush. It's like mini vacuum. Speaking of which, I was wondering if the motorized brush is what causes the battery to drain faster, and if it'd run longer without it? 🤔 I don't know... makes sense... the motor of the brush should be pulling more power from the battery, thus draining it faster. Update: this little monster is powerful! And so far... so good.

I had it for less than a year and I started having trouble with it shutting off. I have a dog rescue. 501c3 and I have three dogs that share my room. There's a dog door in the wall so they have access to the yard almost all the time. Needless to say my bed ends up with a lot of dirt on it. I tried a bunch of other things, but decided that a handheld vacuum would really help. It really did for at least the first 6 months maybe a little bit longer. Then I started having some problems with it shutting off. I did troubleshooting thinking it was the battery charging it cleaning it. I contacted their support and they sent me a link to do some troubleshooting. I did everything. Struggled while using it, but at least I could get it to work even though it was shutting off repeatedly. Then about a month ago it was pretty much not working at all. Almost immediately it would shut off and I would turn it back on and it would shut off so I wasn't even worth using. I haven't slept in my bed barely at all. I've been sleeping in a spare room with no dogs. To sleep in my room I have to change the sheet. I finally broke down and ordered the brush attachment as it indicated in the troubleshooting that that be replaced if I continued having the problem after I did everything. I had considered buying another handheld back because the replacement brush was over $30, but figured it was still less than half the price of another one, so it would be worth it. I was certain that it would fix the problem so imagine my disappointment when I put the new brush on and still doesn't work. So I just spent over $30 for a brush that obviously I don't need. I could have used that $30 towards a new handheld vacuum. I have 15 dogs in my care right now so this is low on my priority list, but it is something significant to me personally so I just have to say I'm very disappointed. I did reach out to the company to see if they would help me out with this. I really hope they do right by me and either give me a refund for the brush or maybe donate a vacuum to the rescue. Maybe these vacuums are not made for daily use?? I guess I just expected it to last more than a year and be working the whole time. I didn't even get a year out of it working at full function. When I first got it and it worked I just have to say that I loved it I was so happy it made my life so much easier. I had been putting two fitted sheets on my bed so at night I would take the top fitted sheet off the bed and sleep then on the other one, but then getting up early in the morning and having to deal with everybody putting the other sheet back on my bed it was just a pain. Being able to just vacuum the bed before I went to sleep was a luxury that I miss. K9 Rescue and Sanctuary.

It was time...time to replace that dead, old B&D bustduster that has sat fallow for years in our utility closet. I remember when it was new. The excitement of cleaning hair and dirt filled the air as it happily went along and clea.....oh but the battery died. I hated that thing, mainly because it lasted maybe 1-2 minutes at best. Brand new! It always did that and the NmHD battery was small and lost its charge capability over time until the day it died and never came back. So with that in mind, great hesitation was upon me: I wanted to get a new hand vacuum because my wife has grown old (not me though) and she sheds silver hair which you can see *everywhere*. My god she sheds more than a polar bear in springtime heat. Sit on the couch? Silver hair everywhere. Vacuum the floor with the big vacuum? Fills with hair in about 4 days use. I once emptied the vacuum in the trash only to witness the local crows pick out this giant ball of silver hair and fly off with it, presumably for a nest or for making a human replica...those crows are crafty. So anyhow. Clearly, it’s time for a handheld vacuum. With so many on the market, which is the best? Or for me: which one will stay on past 5 minutes?! I did so much research. Even this one seemed risky because of the other reviews here and on big store websites. Hmmmm. I took a chance and wow. It totally sucked! Which for this review, means a good thing. PRO’s: * Made of sturdy materials. Will last longer than my midlife crisis * Great design. Access to the waste gate is easy. Cleaning the housing is simple and care free * not too heavy. Notice I didn’t say it was lightweight. That’s because it isn’t. But it’s not heavy enough to fatigue your hand/arm when using over an extended period of time. * Battery life does NOT suck! That’s also a good thing. I ran it for about 8 minutes before I heard the tone of the motor change tune. That’s how I know the count is on. Still, it ran and ran and ran and after 22 minutes of hard power-sucking with the motorized brush attachment, it stopped and the button turned red. Slow clap....nice. * fairly quiet! I think my old age is starting to show because these days, I get instantly upset when there are loud noises near me. Especially droning noises like vacuums. Instant irritation! Not with this handheld. It’s not silent but it’s also not a bother to use it for 10 minutes at a time. * the quality of the cleaning power is impressive. I didn’t measure it’s CfM intake but I’m guessing it’s moving a massive amount of air which means: effective cleaning. The other impressive part of this that is subtle: the exhaust. With smart design, the exhaust vents out without disrupting the mess you are about to clean. Nothing is worse than making an approach to clean a pile of WifeHair(tm) when your inferior vacuum exhausts in front of the device, blowing WifeHair(tm) all over the place. So...hats off to the engineers because I still don’t know where it exhausts to. MEH’s — * my biggest ‘meh’ here is: No attachment support. Gee thanks. I guess I’ll just store them attachments neatly on this she.....crash....nope. They are oddly shaped so they don’t stack or lay flat. So this means put them in a little bag that did NOT come with the device or use up 523 square inches to store them on a shelf. Yes, I measured. OCD is terrifying. Seriously though: the hardware is great but they ship it to you with no thought as to how it will be stored in the home. No base, no hanging hooks, no plastic tube housings to insert the accessories. You get the vacuum, the charge cable and the accessories. Loose. It’s utter chaos and I took away one star because of this. They went so far on the design and cleaning elements that they completely dropped the ball on how it is stored. Nobody is going to casually leave this out with all these awkward shaped accessories. People HIDE vacuums. So...how do you hide a wedged shape thing that needs to stay plugged in partnered with 5 loose plastic accessories that you just know you are going to lose because YOU HAVE NO WAY TO STORE THEM. This is not a cheap model so expectations for features is high. Performance is definitely there for the money but this is unforgivable. I ended up making my own storage system for it using parts from the garage. Thanks, like I had nothing else on my plate these days. Actually that’s kind of true but... * Another “meh” is the power cord and interface. I’m going to say this once: If you make electronic devices and you think it’s a good idea to develop a proprietary connector because it somehow has future profit for your business model: stop it! Had I known it had a weird power connector that’s proprietary, I would not have purchased this. That seems petty of me but let me share this; when companies purposely build an interface that is unique with the express purpose of sending customers who lost their power supply to them to make an additional profit, It is a sign of greed. It’s not good enough to make a decent product with a decent profit margin. Someone figured “We can make MORE money than the entire line of products we sell just off of this proprietary connector”. I’m out. That’s morally wrong and reprehensible as it is a predatory move against your own customers that pay you, your salaries and your entire business. SHAME! I’m taking another star off now as just writing this frustrates me. Someone has to put a stop to this. Not to mention: perfectly good units will make their way to landfills because customers will lose their chargers and l, like me, smell a rat and refuse to pay the “proprietary tax”. Meanwhile, they toss the product into the garbage and get another that does NOT have a proprietary connector. Just stop it already. * the power button feels loose/cheap * it doesn’t have an LED light. I think adding tiny lights that illuminate the nose would have been nice but since you make your own proprietary power cable, why be nice, right? * Attachments can be a little stiff and difficult to remove. Extra wiggle is needed to get them off but that’s actually okay because they won’t fall off when using the product. If you have arthritis or other difficulties with hand/wrist pains, just know that it’s a bit difficult. Maybe lightly lubricate the accessory for easier removal. I live in a three story house. Just imagine that hair everywhere. I would buy another one except that the lack of storage and that proprietary power cable (shakes fist) prevents me from buying another one. Yet it’s a fantastic unit that hits all the marks which seems conflicting but understandable. I would predict that there is turmoil between the engineers and the executives with regards to the proprietary power interface. I don’t know many greedy engineers but I sure do know a lot of greedy executives. Would have been a solid 5 star with thought to storage and use of COMMON DC 3.5mm barrel charge interface. Yes, you can use 3.5mm with lithium charging amperes. Knock it off.