Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
3.5 out of 5
214 customer reviews
5 Stars
36%
4 Stars
25%
3 Stars
13%
2 Stars
10%
1 Stars
17%

Filtered to: 1 Star Ratings

Richard_of_44


Third Party Review
Reviewed: 2024-12-24
Just don't

These are the worst for the money and will break. And Sony won't help.


scientist o sound


Third Party Review
Reviewed: 2024-12-24
Ehh

Noise cancelling as in the noise will only come out of one ear in time. If you do get them dont wrap your cord around or it'll eventually happen. Not the most comfortable headphones but had decent sound for a while.


Davensocal


Third Party Review
Reviewed: 2024-12-24
Ineffective right out of the box.

Purchased these at an airport with the hopes they would do better than my existing earbuds (without noise cancellation). The headphones turn on (power light is on), and there might be a little noise cancellation occurring, but it is so minor that you have to take the headphones off and put them back on to tell if there is a difference, and even then it is tough to say. I have had great support from Sony in the past, I hope they stand behind these as well.


dand33


Third Party Review
Reviewed: 2024-12-24
Stop working after 3 months

Sounds good but stop working after 3 months. To bad.


lalalisa711


Third Party Review
Reviewed: 2024-12-24
Poor quality! I would like a replacement.

I bought this two months ago for my son. He spent his own money on it. Yesterday, the prong broke off, rendering them completely useless! Cheap junk, Sony. I will not buy from you again.



Nina Tinahm


Third Party Review
Reviewed: 2024-12-24
Dont waste your money

These are not noise canceling, they are bulky and heavy on the head after 20 minutes. So basically, they don't do what they are advertised to do and they are uncomfortable. I will be returning.


Bill


Third Party Review
Reviewed: 2024-12-24
Waste of money

They were good when they worked, but had only 3 months, before had issues with the wires. I don’t leave reviews right away, because sadly things aren’t made to last. It should last longer than 3 months though. The plastic seems like it would break easily, but that wasn’t the issue. The covering for the wires started to separate and they stopped working. Just look at the percentages. Having 10% with 1 star review should speak volumes, but I looked at the average of 4 stars. I figured Sony is a quality brand and would be a good buy. I was completely wrong. Lesson learned and would suggest you look for another pair with better reviews. Learn from my mistake and find a better pair.


Ali45


Third Party Review
Reviewed: 2024-12-24
Dont like

Too small and didn't make a difference on the plane.


Texas Techies


Third Party Review
Reviewed: 2024-12-24
Battery drainer

They are currently functioning as headphones. However the battery on the noise canceling portion lasted about 2 days


Humm


Third Party Review
Reviewed: 2024-12-24
Noooo

Stopped working after a few months of use


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!