Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
3.1 out of 5
276 customer reviews
5 Stars
35%
4 Stars
19%
3 Stars
7%
2 Stars
4%
1 Stars
35%

Filtered to: 1 Star Ratings

Jenny Chris


Third Party Review
Reviewed: 2024-08-17
Very poor quality

I opened the package, the suitcase was peeled, scratched, and damaged.


Alyssa


Third Party Review
Reviewed: 2024-08-17
Poor quality

Only have used my luggage 3x and the carry ones bottom is already coming apart. The large suitcase’s wheel is damaged as wheel and never really rolled Correctly from the beginning


Ripped


Third Party Review
Reviewed: 2024-08-17
Poor Quality

Purchased on 12/1/21 for flight on 12/4/21. First time used…..Back of largest suitcase was ripped when I claimed it at baggage claim..Will return for sure!


Delivery quality is bad


Third Party Review
Reviewed: 2024-08-17
Not properly delivered

Item delivered in bad condition


Sunny


Third Party Review
Reviewed: 2024-08-17
Review

The material is poor and flimsy. There is not extension zip in the second bag.



Moncho


Third Party Review
Reviewed: 2024-08-17
Not good

Poor quality first flight and is already zippers not working


Goodstuff


Third Party Review
Reviewed: 2024-08-17
Absolute trash quality. Bad customer service. Waste of money

Do not waste money as it is absolute trash and bad quality material. Customer service is pathetic and they do not respect warranty and ask you to ship the luggage back to them in Canada if your luggage has a defect. The zip came off in the first use itself.


CM


Third Party Review
Reviewed: 2024-08-17
Poor Quality

Ripped Off In 1 Month


Vivek


Third Party Review
Reviewed: 2024-08-17
Low quality

Very weak stuff and low quality.


AwasufArif


Third Party Review
Reviewed: 2024-08-17
Can't hold the weight

Can’t support the weight


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