Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.4 out of 5
325 customer reviews
5 Stars
71%
4 Stars
14%
3 Stars
5%
2 Stars
2%
1 Stars
8%

Filtered to: 4 Star Ratings

ZDavidN


Third Party Review
Reviewed: 2024-10-23
Amazon does, and does not, manage for you (great buy though!)

The product is as stated - Microsoft Office Home, 6 person license...but the exact workings were a bit unclear.A back and forth with Customer service representatives at Amazon did not help very much. I finally got lucky, and tinkered - other forums were a bit more useful.Each product has a single license key - it will be delivered to your Amazon subscriptions. That's fine.BUT BEYOND THAT, it is still managed by Microsoft. You are using Amazon as a 3rd party authorized manager.What does this mean?You buy the product.A single license key is sent to you.That license key will be added to your Amazon games / software.You activate that license key, and associate it with a Microsoft Account. This Microsoft should be for whoever you want as the administrator for your family.The 6 licenses (yours plus 5 more) are assigned using Microsoft's system (you add people, and invite them with their phone number or Email address).Why is this important? Because Amazon's systems are not going to have a 6-person license key. They have one license key, for one account, that up to 5 more people can associate with. Amazon does not manage the six people - Microsoft does. And this is the important part - I flipped out not understanding this. Hopefully, you will understand this before getting flustered.Now, Amazon's hands are washed and cleaned from this point on...until next year, when you come up for renewal again. Then, Amazon assesses you the annual fee ($100 for Home) for Microsoft's continued access. the answer? Simply turn off auto renew, some time before 11 months are out.Why buy through Amazon, if this is the same thing you can get through Microsoft?The answer: Amazon occasionally will have specials of "Put $300 in your cart for a $50 gift card" or "Microsoft Office + gift card for the price of Microsoft Office". And yes, Amazon does run these specials at odd intervals, it is a good idea to use Amazon's plans and offers. And, you get 5% back with the Amazon Store Card, bringing the price down that much more.


Kindle Customer


Third Party Review
Reviewed: 2024-10-23
Unbelievably Handy Tool, but Get Ready to Learn How to Use It

Great product, overall.Pros: *Office Suite has more features and functions for power users than “free” software options like OpenOffice. *Value! This is a great value given that this comes with six user accounts and 1TB of storage for each account. Seriously. It’s an unbelievable value. *Microsoft has done a great job of weaving document sharing into a fairly seamless experience, once you realize how it’s set up (see the cons for that caveat). *If you work in business, odds are you’re already going to be familiar with the Office Suite layout and a number of handy functions in tools like Excel and Word. It’s not hard to see how those tools are just as handy at home.*Use it as training. Along with the above Pro, if you’re in college and intend to work in a business, I can’t emphasize enough how worthwhile this expense is. Start using it for your term papers, your notes, etc. I promise this will likely be just as valuable as any of the classes you’re spending thousands of dollars on. When you enter the working world, you will already have a huge leg up on your peers. I struggle with every intern that comes through the door and I have to coach through even the very basics of how to use Office Suite. It’s PAINFUL and I WITHOUT A QUESTION hire candidates who know Office Suite over similar candidates who do not. *OneNote is laid out very intuitively. I’m never more than a keyword search away from the info I need in life. What was the kids’ math teacher’s name again? What was the neighbor’s address? What was the name of that bourbon I really liked, the movie I wanted to see, or that restaurant I wanted to try? Store it all! Even a photo of the label! Enter the info with a full keyboard on your laptop, then access and update it from your phone. And all stored in a file on your laptop and instantly backed up to the cloud. Beautiful. *Outlook is lovely to look at and to use, whether a program on your laptop, accessed from outlook.com, or from your mobile. *Use your cloud calendar. Enter events from your phone, tablet, or laptop. Share them with your family members to stay organized. *The cloud storage is fairly intuitive and unbelievably handy. With the OneDrive app, I can throw special photos of the kids immediately into the appropriate folder in my Docments folder on my PC. Just a few minutes ago, I took an excel spreadsheet that a family member emailed me with all of our extended family’s contact info and (again through OneDrive) put it the folder on my PC with my other contact info spreadsheet. Took 5 seconds to do and now I won’t forget to check my email at home and download it and it will be right on my PC or phone when I need to pull someone’s number that I don’t use often enough to have in my phone contacts. I honestly can’t believe I’ve gone this long with this many devices and not had an intuitive solution to file sharing and access. Again, though, see the cons about lack of training and sharing. How could I have known?Cons: *Lack of training!! *Given how powerful this and valuable this package bundle is, Microsoft doesn’t do a very good job of laying out how this could be used. Functionality is shared by multiple apps and applications in the system so it’s not always intuitive how they are interconnected by the cloud. Microsoft could and should be doing a MUCH better job of showing us how we could be using this system to organize our life. Use little “Did You Know?” video clips and have them woven into the experience. *Sharing is still a little mysterious to me. How do I organize files shared with me so I can find them? Is there versioning if someone makes changes to a shared file? Again, poor training. *I don’t have a warm fuzzy about data privacy with Microsoft. I don’t like Apple and how they force you to use their system or sacrifice functionality. But I DO trust Apple with my data. I have a hunch Microsoft is better than—say—Google as far as collecting your data, but I would like more reassurance that they guard our data for us. This is huge for me and maybe it’s not technically a Con, but it’s not a Pro, which limits what I’m willing to use this system for.*Manual photo backup is easy, but manual large-scale photo backup fo the cloud is clunky and I haven’t figured it out. Again, see my gripe about lack of training.Summary:All in all, I’m a big fan of the Office 365 system and I intend to keep using it to organize my busy, chaotic life. But I had to take a star off because it feels like I either have to stumble along until I figure things out or I have to work too hard to learn how to use all this. I almost took off two stars, but as a whole feature set, it’s just so damn handy I can’t stay mad!


Customer


Third Party Review
Reviewed: 2024-08-12
As advertised!

As advertised!


Marv


Third Party Review
Reviewed: 2024-08-12
Beware of Instability and Spying Issues

Used for work and home projects. Be prepared for incidents of instability, which lead to extreme frustration with the product. One would think that after so many years of offering these products, they would be stabilized, but no. Part of the problem is continual intense spying and privacy invasion by Microsoft Edge, which contributes its own instability to the process.


Kathi Rowley


Third Party Review
Reviewed: 2024-08-12
As expected but...

I can't find any license number. It installed super easy but when the computer crashed I bought another one instead of renewing just so I could install.



MC


Third Party Review
Reviewed: 2024-08-12
Works Fine, but..

I thought that there was a $40 gift card with this when I ordered it. It is not offered now. No gift ever arrived card.


D. Hannan


Third Party Review
Reviewed: 2024-08-12
Price unexpectedly jumped from $59.99 to $99.99/year (plus tax). Same software as before.

I purchased a subscription for $59.99/year. It renewed a couple times at that rate. My upcoming renewal jumped in price by $40 more! The product has not improved that much, if at all. I hope upcoming renewals don't keep randomly jumping in price -- jumping at ludicrous speed, so to speak. This is software, not gasoline or eggs. $eriously. I like using MS Office. I don't like being fleeced.


Donald Harried


Third Party Review
Reviewed: 2024-08-12
Worked fine.

Worked fine.


JANELLE


Third Party Review
Reviewed: 2024-08-12
Not bad

It wasn't easy to use cause it needed a key number to install but got it install eventually.. was happy!!


sraz


Third Party Review
Reviewed: 2024-08-12
Good value, Amazon billing is weird…

O365 is a good value for the personal family plan, though it’s unfortunate they took away the option for a custom domain and are forcing users to business accounts for that, which is funny since iCloud still offers it. I’d say if you use Windows devices in your house, having everyone use a Microsoft account makes it a lot easier as you can just go in the account area and enable/disable family users for sign-in.Amazon billing prevents you from purchasing extensions elsewhere… I bought an extension from Sam’s Club but I can’t redeem it because I’m billed through Amazon. It’s convenient I suppose, but really locks you in. Now I’ll have to wait for my subscription to lapse to add the code I purchased =\


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