Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.4 out of 5
325 customer reviews
5 Stars
71%
4 Stars
14%
3 Stars
5%
2 Stars
2%
1 Stars
8%

Filtered to: 2 Star Ratings

NHShopper


Third Party Review
Reviewed: 2024-10-23
If you use a previous version of OneNote, read this before upgrading to Office 365

OneNote is my favorite Office app and I have more than a few years of info stored in it. I purchased Office 365 without knowing all the significant changes Microsoft made in this subscription-based product.OneNote for Windows 10 (the version included in Office 365) is a shell of what it used to be. Why is it that Microsoft continues to ruin what's working well? Here are my two main complaints about the new version.1. All notes are stored in the cloud - there's no option to keep them just on your computer. This is a no-starter for me, I don't want all my info online.2. When trying to open previous notes, the new OneNote only offered the option of looking in its default directory - it did not want to look elsewhere on the computer. So none of my previous notes were usable.Fortunately it's easy to revert back to a prior version of Office. Just search Google for "revert back to office 2013" or whatever version you had been using. Be sure you can access your Microsoft account. If you bought the previous version using the HUP program (got it cheaply through your employer) just open that email again and download it through the link in that email. I didn't need to re-enter a license key, it automatically recognized that I owned it.And of course, before installing anything be sure you backed up everything.I use all the Office programs, including MS Access. They might have been fine in Office 365 (it only stayed on my computer 15 minutes so who knows) but I'm not willing to live with a compromised OneNote.


Pete Mitchell


Third Party Review
Reviewed: 2024-08-12
You're locked into Amazon for future renewals

Be aware that if you purchase this product from Amazon, your Office 365 license will be managed by them. If you want to purchase codes from Microsoft (if you get a discount through your employer, for example), you cannot. You'll have to cancel your Office 365 sub @ Amazon before you can.Note - Amazon will not refund you anything if you cancel, so you best bet is to turn off auto-renewal and purchase from Microsoft after it expires.


MartyN


Third Party Review
Reviewed: 2024-08-12
Wouldn't do it again

Clunky and complex compared to earlier versions. Would have rated a 1 star but have found the ability to ask for a feature, such as Group Objects (in PowerPoint) to be useful.


Ex-Patty


Third Party Review
Reviewed: 2024-08-12
Not what it used to be - now that it has a monopoly

Been using computers since 1985. This version is definitely a step in the reverse from what it was 10-15 years ago. I'm at a loss after using it for the past 15 months where to find documents I've been working on beyond the "Recent Documents" file. Photos and Excel documents can sometimes only be brought up if you open the application rather access through a list of applications that used to come up. Pretty soon we'll be back to literally cutting and pasting--but paying for it--if these big companies get there way with the young and impressionable.


flared0ne


Third Party Review
Reviewed: 2024-08-12
Do NOT lose access to the email account you originally use to activate this package.

My wife's PC died, and trying to put this package onto the replacement PC is NOT working. The first authorizing email address was canceled/closed when I moved. The most-likely address I would have used always fails. Be VERY cautious in expecting to get this onto multiple platforms for a family. UPDATING: I canceled that original package, purchased the equivalent (@$99 instead of the previous $59, but of some urgency). PROBLEM is, when I submit the license code, it asks me to specify my "region" (a "Where in the World is Carmen San Diego" kinda-thing) AND it only offers one choice of "Germany" (and says I will be forever unable to CHANGE it once I move past). Microsoft Support asked me to enable "remote access" to figure out the problem (THAT's not happening) or to give them the license key to inspect (ditto)... Have to ask Amazon if anyone else reported this, is it possible the package for sale here is supposed to be Germany???



Doug


Third Party Review
Reviewed: 2024-08-12
More difficult to use than earlier versions.

I have been using word processing programs and spreadsheets since the mid-eighties. Microsoft Office programs are getting more difficult to use with each version. And if you are offline good luck getting any help. I can't even find out what version I'm running since there is no about tab. For most of what I do WordPad is much easier to use, or any of the free office suites available. You want to change column or row headings in Excel? Quatro Pro from the early 90s was easier and more intuitive. The last acceptable version of MS Office was in 2007, and MS Office 98 was probably the best version for most people. Unfortunately you are forced to upgrade when you get a new PC or OS.


Cagramps


Third Party Review
Reviewed: 2024-08-12
Hard to add people

I love all of the office apps but can't sign up new members at all.


CpaCoffee


Third Party Review
Reviewed: 2024-08-12
Product continually fails to load, save documents, confuses itself

Purchased because desktop ended and this seemed a good value.In the first week -When logging in the software continually fails to load,.Saving documents locks up or fails. Need to load to desktop and then resave in One Drive.Program often confuses itself and locks up.


J Rogers


Third Party Review
Reviewed: 2024-08-12
Too much $$

Only need for 1 computer but have to pay for product for multiple pc's.


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