Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.4 out of 5
325 customer reviews
5 Stars
71%
4 Stars
14%
3 Stars
5%
2 Stars
2%
1 Stars
8%

Filtered to: 5 Star Ratings

Customer


Third Party Review
Reviewed: 2024-10-23
Good

If you can afford it, this is a value purchase, apart from 6 users, you each also get 1TB cloud storage, giving access to documents wherever. Very handy if you are working from home.


Gregory J Semple


Third Party Review
Reviewed: 2024-10-23
Long Time User - Love the new Subscription Option

I've used Office products for 20 years now. I typically would get the updates quite frequently but since the subscription base feature is available I've switched to the Family plan.I upgraded from the Personal to the Family and had no issues in the change. Pretty seamless and pain free.


PNg


Third Party Review
Reviewed: 2024-10-23
Renew Office Subscription Without Giving Microsoft Your Credit Card

I renew my Microsoft 365 subscription by purchasing through Amazon nowadays because I don't want my credit card number with so many online vendors. I also do it because I don't want Microsoft to automatically renew my subscription if there's a better alternative in the future. For now, Microsoft 365 is good enough for my needs at work and at home.


Marlene Kran


Third Party Review
Reviewed: 2024-10-23
Good product I wish it wasn't subscription

I don't particularly appreciate being forced to go on a subscription basis for my Microsoft office software. However, the fact that I could share it with several individuals and his usability on the road make it a good value. I often find myself on the road and having to switch between computers, and being able to access my materials online is extremely useful


H. Staton


Third Party Review
Reviewed: 2024-10-23
Office 365 extraordinaire

Office 365 for Mac very closely resembles the Microsoft Office I used for many years on Windows. If one offering is richer than the other I cannot say. I can say that what I use it for, it provides probably the best solution out there and I don't see any missing pieces to that detract from being able to say that the offering is complete.



Michael


Third Party Review
Reviewed: 2024-10-23
Just click activate, it's easy from there

Easy to install. I already have the 1 license version and was nervous about upgrading, not sure how it would be. However, it's easy. All I did was click the activate link in the email Amazon sent me. It had me sign in to my Microsoft account and that was it. My office version is upgraded to the 6 user license and 1 year was added. I had 1 month left and now I have 13 months.


shihchiun


Third Party Review
Reviewed: 2024-10-23
Don’t panic - any existing paid time will not be lost

If you’re like me you’re going to redeem the code you get and then check the subscription end date. At first, it will be the current date plus a year, but after a few minutes it will update to include any existing subscription time you had.This works exactly the same as buying a subscription from Microsoft directly, except the payment aspects are handled by Amazon.


Lee ET


Third Party Review
Reviewed: 2024-10-23
Product use as expected.

This was a great buy! I plan to buy again!


G.G. Miller


Third Party Review
Reviewed: 2024-10-23
Take you time and Follow the instructions

So-far, so-good. (Purchased 11 days ago) I have a lot to learn. This was a BIG decision, for me. Take your time and Follow the instructions. The download went great. In the middle of loading MS 365, Windows 10 wanted to do an upgrade that would take a few moments. (Not sure how many moments in 5 + or - hours) I am still happy with download process of MS 365. I had been running Office 2007, so with the upgrades and the Cloud storage, it will be quite some time before I feel confident again. I will recommend Office 365 to my family and friends.


Julie A. Crego


Third Party Review
Reviewed: 2024-10-23
Incredible Amazon support, product is great, but Microsoft support SUCKS!

Bought this to upgrade my single use license from Amazon. Asked Best Buy to cancel my single user license. But Best Buy made cancellation at end of month. So I learned that I could not install using the same email as you can only have 1 license per an email address. I wanted to keep the same email as it's how you log onto your One Drive, and I bought the new license to share with family and they needed it now. Microsoft said they'd help me set up on a "temporary" email and when Best Buy released the original email they'd help me to transfer from temp to original email. Except they lied. When I returned to transfer to my original email they said we can't do that. And sent me to Amazon. Amazon said they cannot make that kind of change only Microsoft could They offered to contact Microsoft and help me. They stayed involved until the bitter end. Microsoft said oops, sorry, very sorry. But sorry did nothing for my new dilemma. I said they could at least help me move my data from the old One Drive to the new. They sent me a link! A link which states there is no automated way, this must be done manually. Expect to set aside several hours! The great and powerful Microsoft would not help, I don't believe they cannot help. Well I had to move my data because Microsoft kept sending emails about paying for the One Drive space or else. That my data would be frozen until I don't know. I wasn't taking any chances with what would happen to my data. This was all because Microsoft lied about using a "temporary" email. All I have now is to warn others about how unhelpful Microsoft can be. No surprise there. But you may not know that you cannot change the email account your license is tied to. However I really wanted to commend Amazon as they took the time to actually help me dispute having no blame. Microsoft offered this advice, I could uninstall the software, return the purchase, repurchase the software, have my family also uninstall Office, then start all over again. Beware.


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