Our customers say Excellent
4.53
out of 5 based on
76092
reviews
Customer Reviews
3.4 out of 5
389 customer reviews
5 Stars
45%
4 Stars
10%
3 Stars
8%
2 Stars
9%
1 Stars
28%

Filtered to: 1 Star Ratings

Katrice Rivera


Third Party Review
Reviewed: 2022-01-27
EASILY BROKEN DO NOT BUY

Dislike because it's broken already.. the top falls in I had to add super glue.. fingers crossed it holds up.. DO NOT BUY


lesa


Third Party Review
Reviewed: 2022-01-27
Not what is shown

When I received the item, the poles didn't match 5he size of tent. They were about 24 inches at the bottom when it should have been twice the size at least. They also left out the pink carpet. Sad... sent back and my granddaughters heart broke.


Sam


Third Party Review
Reviewed: 2022-01-27
Not sturdy!

It is not sturdy at all and it goes up from one side when I push one side...... Directions for assembly were not easy at all!! Would like it if it stayed flat on the floor!!


zoe Sizemore


Third Party Review
Reviewed: 2022-01-27
Save your money

Very very hard and Aggravating to put together and the instructions were useless very unstable netting very cheap material lights only reach half way around the tent overall extremely disappointing it will b returned they are much better princess tents out there don’t buy it


Amina


Third Party Review
Reviewed: 2022-01-27
Horrible

I don’t usually return items but this item is going back! First of all the bars are not sturdy at all. They fall apart every two seconds, the description says it comes with a rug. It did not come with a rug and the instructions are horrible. I had to go on YouTube to see how to properly put it up.



Karen


Third Party Review
Reviewed: 2022-01-27
DO NOT WASTE YOUR MONEY

I got this for my daughter and the instructions were unclear and the pole’s were to small and broke easily!!!!!


Pooks


Third Party Review
Reviewed: 2022-01-27
Defective/cheap

Can't built because the product cloth was default. Worsed product ever. Plastic was braking easily. I've bought this from a different seller and product was great.


Celia


Third Party Review
Reviewed: 2022-01-27
Tent material was made inside out 🤷‍♀️🤦‍♀️

I am very disappointed in this purchase. This was a birthday present for my daughter it’s very cheap material. The stick don’t fit very well and when I finally got done putting it together. The fabric/material for the tent / seam is inside out. This tent was made inside out 🤷‍♀️🤦‍♀️


Sean Northup


Third Party Review
Reviewed: 2022-01-27
You get what you pay for.

This can not hold up to what life throws at it. Kids going through bent the poles the plastic is cheep and flimsy. True example of you get what you pay for.


Robby Adams


Third Party Review
Reviewed: 2022-01-27
Not good purchase

The pink rug that comes with this was the only thing good about this purchase!!! The poles were either bent or broken so couldn't even put it together not even when trying to fix the poles with super glue and the string lights were torn apart but the actual tent itself was in doable condition


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!