Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
3.4 out of 5
572 customer reviews
5 Stars
40%
4 Stars
17%
3 Stars
10%
2 Stars
12%
1 Stars
22%

Filtered to: 1 Star Ratings

Fayçal R.


Third Party Review
Reviewed: 2023-05-09
Pas robuste et SAV médiocre

Casque très fragile après 6 mois d'utilisation tout à fait normal les arceaux se sont fissuré. Le service après vente de lucidsound est catastrophique. Bien que parlant anglais car celui-ci ci est totalement en anglais j'ai l'impression que mon interlocuteur cherche seulement a me faire perdre patience et abandonner ma réclamation. Je suis vraiment déçu de cette marque surtout pour le prix des produits. Passez votre chemin si vous cherchez un bon casque avec un bon service client.


Angus Duff


Third Party Review
Reviewed: 2023-05-09
Build quality is total rubbish.

On my third pair they keep braking.


Ferrari Luc


Third Party Review
Reviewed: 2023-05-09
Very bad

Very bad quality, earpad broken, other side with cracks in earpad.Do not buy this. Custom support is absolutely awefull.Crap product


Mich


Third Party Review
Reviewed: 2023-05-09
Poor quality item cracked after only 2 month use

Poor quality item cracked after a couple of months usage


Customer


Third Party Review
Reviewed: 2023-05-09
Poor quality plastic

I have had to return these twice the plastic is brittle and breaks Don’t buy.



Phill Renton


Third Party Review
Reviewed: 2023-05-09
Waste of money, not fit for purpose

Collar broke after only 6 months use, Customer Service is awful no reply to my emails


Mr. David Baggaley


Third Party Review
Reviewed: 2023-05-09
Great sound awful built quality

Excellent sound, excellent mic, pairs easily with Xbox. Build quality of the swivel between the ear cup and band is not very good and broke after 4 months.


M. Vogel


Third Party Review
Reviewed: 2023-05-09
Kernschrott geplanter Produkttod

Wie schon von einigen hier erwähnt brechen an den Seiten die "Halter" für die Ohrmuscheln. Bei mir nach nichtmal EINEM JAHR beide Seiten gebrochen! Wenn das mal kein geplanter PRODUKTTOT ist was dann?? Dazu noch die Frechheit das man das Produkt nach gerade mal 3Monaten nicht mehr reklamieren kann!! Noch Fragen? Finger weg!


El Gavino


Third Party Review
Reviewed: 2023-05-09
If you don’t own a PC don’t buy these

I have endless problems with chat audio with these. It’s possibly the firmware. But the firmware cannot be upgraded without a Windows PC and the headphones ship with outdated firmware installed.


Antonio Basulto


Third Party Review
Reviewed: 2023-05-09
Plástico o plastilina?

El sonido es muy bueno y son cómodos. El problema es la calidad de fabricación. Según me los puse se agrietaron las 2 piezas bajo la diadema que impiden que el auricular se suelte. Pensaba que podía ser algo sin importancia al suceder de inmediato, pero no, en el derecho ha ido a peor haya romperse por completo. Plástico de calidad pésima. El servicio de Amazon mitt bien y el precio por el que los compre de 100 euros reacondicionados como nuevos muy bueno. Pero ni 5 euros pagaría por ellos.


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