Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
3.4 out of 5
572 customer reviews
5 Stars
40%
4 Stars
17%
3 Stars
10%
2 Stars
12%
1 Stars
22%

Filtered to: 3 Star Ratings

Customer


Third Party Review
Reviewed: 2023-05-09
Great sound but..

Great sounding headset but it had lag problems and would disconnect itself from the Xbox. Quality built but heavy.


MR.WOO


Third Party Review
Reviewed: 2023-05-09
Weak around the moving parts of the headset

Product broke less than 3 months of use they sound great but needed a more premium stop or catch for the headphones when they twist


stefan


Third Party Review
Reviewed: 2023-05-09
Audio cut out dissatisfied

Audio cuts on and off battery signal on xbox inaccurate, I knew there was no way these things battery stayed on high for 3days little static pulse in ears when audio does want to work think I might exchange for another pair hopefully there better.


derek


Third Party Review
Reviewed: 2023-05-09
Good sound but terrible quality

Good sound but terrible build quality, made of cheap plastic and broke after 2 months and not from being aggresive with them. I had to use electric tape to hold them together, would only suggest buying if the price drops to $99 or below


Ismael Ledesma


Third Party Review
Reviewed: 2023-05-09
Works quite unpredictably

The best feature about this headset is the sound quality by far but the problem is that it has the tendency to lose connection and constantly create a static noise with gameplay audio even while the chat audio is turned off. Even while fully charged.



Scott Tarwid


Third Party Review
Reviewed: 2023-05-09
Excellent Audio, quirky audio balancing

The sound quality is great and the audio feedback from the mic quire good. My only problems have been with the audio dials. They are on the ear cups and tend to either get bumped or are a little touchy to dial in.


Jason


Third Party Review
Reviewed: 2023-05-09
One weak flaw - otherwise fantastic

Sound, feel, convenience - amazing Construction - great except the weak flaw in construction - see photos. I have placed a support ticket to lucid sound and see if there is a repair or replacement available. But I’ve only had these headphones for two months and already having issues with cracks in plastic.


Naat Leo


Third Party Review
Reviewed: 2023-05-09
Good headset but connection issues

The product itself is pretty good overall. The sound quality and mic quality are both really good and surprisingly the built in mic actually works pretty well too, but I give it three stars because like the other reviews say it is very prone to dropping out and taking around 30 seconds to reconnect. This is with the firmware update.


TAG


Third Party Review
Reviewed: 2023-05-09
So close...but so far...

Pros: Very comfortable eating pads, great sound out of the box, clear mic, & great build quality. Cons: Head strap hurt top of head after an hour or so of use, heavy, mic monitoring is garbage, and good luck updating the software with ease. No EQ settings either.


Tiffany


Third Party Review
Reviewed: 2023-05-09
So so

The sound is loud and crisp. But no matter what I’ve tried. My mic still will not work. I can hear my team but no one can hear me.


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!