Our customers say Excellent
4.53
out of 5 based on
76074
reviews
Customer Reviews
4.4 out of 5
383 customer reviews
5 Stars
74%
4 Stars
9%
3 Stars
8%
2 Stars
6%
1 Stars
3%

Filtered to: 1 Star Ratings

eunoian_visionseunoian_visions


Third Party Review
Reviewed: 2024-07-03
Arrived late and used

I ordered this product and was told it would arrive at a certain time within 10 days and it didn't show up until 3 weeks later, passed the time that I needed them for my son. Once they arrived they were clearly used. The tags and inserts were off the product. There was a googly eye in the box. Dirt and stains on the shoes and lint inside them. Really frustrating to get a used product without being told and that it arrived SO much later than expected. I was going to rerun them anyways but I am especially going to now.


Janna Brock


Third Party Review
Reviewed: 2023-11-21
Did work at all!

Hard to get on a toddler not wide enough opening.


Dee g


Third Party Review
Reviewed: 2023-11-21
Misunderstood the size available

Misunderstood sizing


Customer


Third Party Review
Reviewed: 2022-12-28
did not receive the item pictured

Did not receive the item pictured


Customer


Third Party Review
Reviewed: 2022-12-28
Bad zippers. Bought twice, both pairs won’t zip

Zippers get stuck on material. Not easy for kids to zip up. We loved these last year. This year bought a pair, returned due to zipper, bought another, same problem.



lew johnson


Third Party Review
Reviewed: 2022-12-28
Defective zippers

Second pair ordered, same problem. Zipper doesn’t work.


Ravi Makkena


Third Party Review
Reviewed: 2022-12-28
Boots might fit ok. But this is bad experience to get boots with dirty sole

Just got the package and the boots are used and returned product. Disappointed with the product quality check.


Janna Brock


Third Party Review
Reviewed: 2022-12-28
Did work at all!

Hard to get on a toddler not wide enough opening.


Mary


Third Party Review
Reviewed: 2022-12-28
Useless since the toe area is so tight

A pencil size area for the toes. I couldn’t get my fingers in the toe area. My 3 year old could not get his toes in


Benjamin


Third Party Review
Reviewed: 2022-12-28
Zipper is not functional, do not buy this boot!

These boots fit ok but we were disappointed to find the zipper is stuck. We could not return them because it was past the 30 day window. Frustrating!😐😐😐


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!