Our customers say Excellent
4.53
out of 5 based on
76092
reviews
Customer Reviews
3.6 out of 5
371 customer reviews
5 Stars
57%
4 Stars
10%
3 Stars
4%
2 Stars
0%
1 Stars
29%

Filtered to: 1 Star Ratings

Adrienne


Third Party Review
Reviewed: 2025-02-08
Wrong items

I ordered 2 gray blankets and they sent me 2 plaid blankets. Not what I ordered at all.


agrabler


Third Party Review
Reviewed: 2025-02-08
You can have a clean blanket or a warm blanket, but not both.

It WAS super cozy. Survived 1 wash cycle but not the second. I've owned electric blankets for years. I know how to wash them. Even did this one on the hand wash cycle, but nope! Totally dead now - the power button just blinks. Research tells me that it's blinking because of an open circuit in the blanket from a damaged wire. Yikes. Loved the embedded power button for ease of use, and the velvety softness of the blanket, and Brookstone is supposed to be great, but this blanket is a flop (and it looks like this is a common experience).


MamaGinger23


Third Party Review
Reviewed: 2025-02-08
Works great, for a few days....

I loved this blanket and it worked great…. For maybe 6 days. It heated up perfectly and kept me toasty and now the control just blinks and if I somehow get it to turn on, it just turns right back off and goes back to blinking. For the price you’d think it would be durable! Trying to find the box in all my Christmas recycling so I can return it 😞


DB


Third Party Review
Reviewed: 2025-02-08
Used before we got it

Wrong blanket in the box, even looked used


Amy


Third Party Review
Reviewed: 2025-02-08
Buyer beware.

Nice and warm...for 3 days. Stopped working for me prwtty much right away. I would turn it on and it would turn it on, and the button would just flash. I tried to unplug the power cord and plug back in, but that didn't help. I did not wash it or get it wet. It just sat on the couch and was used maybe 5 times. I really wish I would have read other people's reviews before purchasing.



Ks


Third Party Review
Reviewed: 2025-02-08
Dont buy

It stopped working after 4 uses. It doesn’t turn on anymore.


nnegron


Third Party Review
Reviewed: 2025-02-08
Price is great, quality is not

Bought two of these and each one has weird issues once washed. The one I got for me no longer wants to turn on after 1 wash cycle, and when it is plugged in then power button. Just blinks continuously. I followed the directions to wash it to a T and yet it no longer wants to work. Such a waste of my hard earned money, even if it was on sale. The second one was washed and now only wants to heat up in random spots, not all over I had high hopes for these blankets, but I was apparently wrong. I would NOT waste your money on these.


Macy


Third Party Review
Reviewed: 2025-02-08
Doesnt heat

Very nice plush blanket but didn't heat. Maybe mine was defective?


Angie


Third Party Review
Reviewed: 2025-02-08
Cozy! While it worked....

Cozy! While it worked 🙄 washed on delicate, hung to dry and it did not work anymore. Lights just flashed. No heat. Returning for refund.


scolbern


Third Party Review
Reviewed: 2025-02-08
Stops working after wash

Washed once and stopped working


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