Our customers say Excellent
4.53
out of 5 based on
76074
reviews
Customer Reviews
3.6 out of 5
371 customer reviews
5 Stars
57%
4 Stars
10%
3 Stars
4%
2 Stars
0%
1 Stars
29%

Filtered to: 1 Star Ratings

JP


Third Party Review
Reviewed: 2025-04-11
Worked great for three months

I bought this as a christmas present and washed it for the first time after pretty regular use. As soon as I did so, the blanket stopped working entirely. There is no visible damage, but clearly it is not designed to actually be washed as the directions on the blanket state. It was great until it broke. Not worth the $60 I paid for it for 3 months of use, though!


haggardreviews


Third Party Review
Reviewed: 2025-03-13
Doesn’t Even Turn On

[This review was collected as part of a promotion.] I was really looking forward to using this as the weather gets colder, but I cannot get it to work. I obviously received a defective unit. The power box and control button keep flashing and won’t allow the unit to turn on. The troubleshooting says that this means the power cable isn’t securely connected at the blanket but I have checked and rechecked, disconnected and reconnected over and over again and it seems completely secure, but the unit refuses to operate. Such a massive disappointment. The material feels very nice, but you can really feel the heating elements through the material which isn’t very comfortable. The size of the throw is on the smaller side too. Not what I expect from Brookstone.


mb004


Third Party Review
Reviewed: 2025-02-23
Not Worth It

Had the blanket for about a month then it completely just stopped working.


Jessica


Third Party Review
Reviewed: 2025-02-23
5 year warranty but discontinued after 1 yr

Stopped working after a year but gives a 5 year warranty but it's discontinued now


Anita


Third Party Review
Reviewed: 2025-02-23
Quit working

Only used a few times. Was given as a gift and quit working after a month and a half. The automatic shut off feature quit working. You have to make sure to unplug because it won't shut off.



Blanket


Third Party Review
Reviewed: 2025-02-23
Bad blanket

Blanket died after two months very disappointing


Zuya


Third Party Review
Reviewed: 2025-02-23
It can NEVER be washed

I very carefully hand washed this ONE time and let it air dry on a flat surface and it never worked again.


MirLeigh20


Third Party Review
Reviewed: 2025-02-08
DO NOT BUY

If you buy this don’t ever think about washing it like the instructions say because it will immediately brake and never work again. So cheap.


Bbhh


Third Party Review
Reviewed: 2025-02-08
Doesn't work

This blanket does not work! Second times using it half of the blanket was cold. Strongly recommend NOT buying.


Julia


Third Party Review
Reviewed: 2025-02-08
Horrible

washed it once and stopped working


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