Our customers say Excellent
4.53
out of 5 based on
76031
reviews
Customer Reviews
4.0 out of 5
107 customer reviews
5 Stars
64%
4 Stars
13%
3 Stars
0%
2 Stars
2%
1 Stars
21%

Filtered to: 1 Star Ratings

John2021


Third Party Review
Reviewed: 2024-10-21
Not Dependable

Very disappointed in this drive. I bought it to replace a drive I use at my school. So far, I have had to recreate tests and other school documents that I saved on this drive because I could no longer open them after I created and saved them. At first I thought it was user error, but I started saving them to another external drive first before the san disk drive. I still lost some of my documents on the San Disk but not on the other drive. I emailed WD support about my issue and I have not receive any response. The final straw that made me write this review is I am in the year book coordinator at my school and I just lost this 720 pictures I transferred from my camera to the San Disk drive. I have used many SanDisk and WD drives in the past and I am really disappointed in this product.


John2021


Third Party Review
Reviewed: 2024-10-21
Not Dependable

Very disappointed in this drive. I bought it to replace a drive I use at my school. So far, I have had to recreate tests and other school documents that I saved on this drive because I could no longer open them after I created and saved them. At first I thought it was user error, but I started saving them to another external drive first before the san disk drive. I still lost some of my documents on the San Disk but not on the other drive. I emailed WD support about my issue and I have not receive any response. The final straw that made me write this review is I am in the year book coordinator at my school and I just lost this 720 pictures I transferred from my camera to the San Disk drive. I have used many SanDisk and WD drives in the past and I am really disappointed in this product.


Gman21


Third Party Review
Reviewed: 2024-10-21
adapter gets lost easily

This external drive requires an adapter, which is included, for USB. However, it falls off so easily, I lost it on the 1st day and now the drive is useless. If it's supposed to be portable, it should not have an adapter that falls off so easily.


Gman21


Third Party Review
Reviewed: 2024-10-21
adapter gets lost easily

This external drive requires an adapter, which is included, for USB. However, it falls off so easily, I lost it on the 1st day and now the drive is useless. If it's supposed to be portable, it should not have an adapter that falls off so easily.


zachc32


Third Party Review
Reviewed: 2024-10-21
Cant save to the device

Bought this and it sucks, I cant save any data to it, When I plug it in the password field will not show your response. This product sucks



zachc32


Third Party Review
Reviewed: 2024-10-21
Cant save to the device

Bought this and it sucks, I cant save any data to it, When I plug it in the password field will not show your response. This product sucks


A


Third Party Review
Reviewed: 2024-10-21
scam

Came with 931GB not 1TB


Jim1946


Third Party Review
Reviewed: 2024-10-21
Piece of garbage

My iPad Pro can’t access it. All I see is a whirling, round line as it searches for the drive. Zero responses


Alex4567


Third Party Review
Reviewed: 2024-10-21
Stay away

Worst hard drives in ten world. They get completely damaged, you can’t even mount them back. 5 hard drives with data loss.


Alex4567


Third Party Review
Reviewed: 2024-10-21
Stay away

Worst hard drives in ten world. They get completely damaged, you can’t even mount them back. 5 hard drives with data loss.


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!