Our customers say Excellent
4.53
out of 5 based on
76074
reviews
Customer Reviews

Filtered to: 2 Star Ratings

Walter


Third Party Review
Reviewed: 2024-06-28
Highly unreliable device

Causes radio interference and prevents from being able to use mouse and keyboard usbs. HDMI also stopped working after 1.5 years of use.


Joe G.


Third Party Review
Reviewed: 2024-02-26
2 Months of use and one of the two HDMI Ports stopped working

I received this as a gift in September 2023. It was working fine until yesterday. One of my monitors began to flash, but became steady after a few minutes. Today, the same thing happened, but now the screen won't come back on at all. I tried multiple monitors and HDMI cord combinations. I confirmed that each of the monitors and cords work on a different computer. I will update my review once I hear back from technical support. Aside from this issue, I had no problems and would buy another one, depending on the level of customer service. We'll see what happens.


Heng Hak


Third Party Review
Reviewed: 2023-10-13
The charging cord to the computer is way too short

The charging cord to the computer is way too short


Linda Warren


Third Party Review
Reviewed: 2023-10-13
Did not work with my HP Laptop.

I ended up sending this back. First of all I could not connect my 2 monitors via this product. When I finally got it to work (don’t ask me how it finally started working after the 3rd or 4th reboot) I noticed when I was typing there was a 4-5 word lag and letters were duplicated (determined not to be user error). I unplugged my keyboard/mouse dongle from the device and inserted it directly into the laptop usb slot and it worked fine. When my laptop was fully charged I unplugged the power and immediately a message popped up saying I didn’t have enough power for my devices (2 monitors, foot pedal via usb, keyboard and mouse).


Oron


Third Party Review
Reviewed: 2023-10-13
Only 30hz with single hdmi monitor

Tried using this on Mac m2 pro, and connected a single hdmi monitor through it. Only allows 30 hz which makes the mouse flicker instead of glide. Will return.



Customer


Third Party Review
Reviewed: 2023-10-13
The product arrived late and does not work properly

I received the product late. After I received it I used it for a few days. The product gets very hot during use. When I connect the mouse, it doesn't work well. I tried it with some mouses.


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!