Our customers say Excellent
4.53
out of 5 based on
76043
reviews
Customer Reviews
2.6 out of 5
79 customer reviews
5 Stars
32%
4 Stars
4%
3 Stars
5%
2 Stars
10%
1 Stars
49%

Filtered to: 1 Star Ratings

Becky


Third Party Review
Reviewed: 2025-05-01
Does not work

The claw does not open wide enough to grab the toys.


1013td


Third Party Review
Reviewed: 2025-05-01
Broke after one day

I gave this as a Christmas gift to my son yesterday and today the claw stopped moving back and forth.


Sgl


Third Party Review
Reviewed: 2025-05-01
Trash

The claw knob doesn't work, (all the reviews on this item is poor) and why is TARGET asking me to drive all the way to return a malfunctioning item, which they will trash. This is annoying and frustrating for any kid.


Momof6


Third Party Review
Reviewed: 2025-05-01
Dont Buy

Very cute but Claw machine stopped working after just 5 minutes on Christmas Day! The claw stopped going down then stopped working completely. My son was very sad and disappointed. Will be returning ASAP!


NDeWalt


Third Party Review
Reviewed: 2025-05-01
Bought Two and Neither One Worked

Great concept, but very poorly made.



mamasteele


Third Party Review
Reviewed: 2025-05-01
cute but poorly made

very cute little toy- my son (3) played with it for about half an hour uninterrupted but unfortunately it stopped working. the claw no longer goes up or down… really disappointed for $50


Mama of 2


Third Party Review
Reviewed: 2025-05-01
Disappointed

Bought one as a Christmas gift. Initially it worked but the claw quit raising up entirely making it impossible to drop a "prize" into the opening. I returned it and received a replacement today. The replacement had issues too. The red knobs both got stuck in every direction leaving the motor running and inoperable until you physically moved it back to the middle position. The first claw game didn't have this issue. I'm sad I'm not given the option to get another replacement as this was a gift. I was really hopeful it was a just bad luck and the 3 time would work.


TLP


Third Party Review
Reviewed: 2025-05-01
FAO Schwarz should be ashamed

This is the second claw machine I bought and both didn't work. The first one was no name. Figured I would go with FAO as a name I could trust. Boy was I wrong. The claw would not work at all. Chain was broken after I had to unscrew for the batteries and the packing. I was super careful removing everything. Don't waste your time on this product.


Gloria M


Third Party Review
Reviewed: 2025-05-01
Only worked for one day

It is a pretty looking claw machine but after a few tries trying to win something it would stop going up and gets stuck. 😕


Disappointed shopper


Third Party Review
Reviewed: 2025-05-01
Cheaply made

An absolute hit… for the hour it worked. Claw stopped working and left the kids devastated.


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!