Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.3 out of 5
228 customer reviews
5 Stars
68%
4 Stars
11%
3 Stars
8%
2 Stars
5%
1 Stars
8%

Filtered to: 2 Star Ratings

Customer


Third Party Review
Reviewed: 2024-06-28
Not worth it

Fades very quickly


Foster


Third Party Review
Reviewed: 2024-06-28
Lasted 3 summers

Tube supports for the sides finally caved in. Pretty strong sun fading on the fabric but it is completely intact. Stored for the winters.


Lori GLori G


Third Party Review
Reviewed: 2024-03-07
It’s just ok

So this is big and was so beautiful until 3 months later it’s discolored and almost looks purple:( the color didn’t hold up at all and I regret the purchase now. Easy to assemble, and sturdy. I purchased the tan one and now it looks purple which doesn’t go with our outdoor decor at all


Customer Customer


Third Party Review
Reviewed: 2024-03-07
Broken

The pin holding up one side broke off after 3 months.


MJHMJH


Third Party Review
Reviewed: 2024-03-07
broke in less than a year

We purchased this in March 2021, we live in Minnesota so we only used it for 6 months and then stored it for the winter. First time we used it in 2022 a light breeze broke the top brace of the umbrella and ripped it. Only a small wire holds the bracket in place and is unfixable. We contacted the seller and they said we were out of warranty. We will be looking for a new umbrella that can withstand summer breezes.



Nicole0712


Third Party Review
Reviewed: 2024-03-07
Very light wind bent top frame and pushed poles through canvas

I am currently waiting on customer service to get back to me about this issue. I really liked my umbrella but after a small amount of wind mangled it up I’m pretty disappointed. I’m hoping customer service makes it right so I can edit my review to 5 stars.


kimmi


Third Party Review
Reviewed: 2024-02-28
Faded after 1 year of use

Loved this umbrella. Easy to put up & down, great shade. I purchased the beige color and halfway thru the summer, it's now a weird pink. Definitely do not understand their definition of fade resistance


catherine kaelblecatherine kaelble


Third Party Review
Reviewed: 2024-02-28
Waste of money

It fell apart a few months after we got it, the metal frame just broke. I guess you get what you pay for because it is useless


Mr Honest Reviewer


Third Party Review
Reviewed: 2024-02-28
Big umbrella but the wind rotates it

This umbrella is big and covers a wide area. The bad thing is the wind turns the umbrella. This umbrella should have an anchor that keeps it from rotating.


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