Our customers say Excellent
4.53
out of 5 based on
76089
reviews
Customer Reviews
2.9 out of 5
563 customer reviews
5 Stars
29%
4 Stars
12%
3 Stars
13%
2 Stars
11%
1 Stars
34%

Filtered to: 3 Star Ratings

Studio McCutch and MSPExcite


Third Party Review
Reviewed: 2022-09-09
Fizzled excitement

I liked that the fit could change. The blue foam were my favorite. Size was good. Battery case was good I think it could have been engineered to be smaller though. I was getting shocked by static’s while wearing them. I felt like I should have been able to use one at a time. They can’t be”. I returned them after they just stopped working. Good concept needs work.


shanda bailey


Third Party Review
Reviewed: 2022-09-09
Good. Dont Buy

They were good for the first 3 days, then one started acting up, first by the touch controls not working on the right earbud, i somehow got it to start working again by manhandling the touch pad. But then about 2 days later, the same earbud just stopped giving out sound. Everything else works perfectly. Also there id a pretty noticeable amount if latency. I expected a lot more if JLab since these were the only headphones I used before I got beats.


Tami


Third Party Review
Reviewed: 2022-09-09
Uncomfortable ear pieces

Good sound and noise canceling but ear piece hurts my ears they are so big.


Grace


Third Party Review
Reviewed: 2022-09-09
They are ok.

Knocked a star off. There are these bands that wrap around the headphone to keep in place (? Idk) but they fall off when not in use which is super annoying. Also from time to time my headphones get super echoey when I’m near my phone which I don’t understand. I have to put them back in the carrying case to “reset them” and then they go back to a normal sound. These are ok.


Edgar B. Olmos


Third Party Review
Reviewed: 2022-09-09
Good for listening. Not good for calls.

The good: They are good for the gym or walking outside while listening to music. The bad: Whenever i would make calls the person on the other line always kept telling me that they couldn't understand what i was saying. This is terrible because my job is to speak with people over the phone. i wanted to use it for work and now i have to look for something else and these buds weren't cheap. Fail. I'm disappointed.



Bob W Whetsell


Third Party Review
Reviewed: 2022-09-09
Probably would purchase the sport model next time.

Sound is not as good as the sports Jlab’s I have. Wish I’d got a 2nd pair of those instead.


Zack


Third Party Review
Reviewed: 2022-09-09
Falls out of ears..fittings hurt ears after a while.

Falls out of ears easily. Especially when sweating or wet, even with multiple ear piece sizes. Hard to adjust in ear without pressing pause or skipping track, not much to hold on to. Other than that the noise canceling is good, the listen awareness feature is cool, good battery life. I dont think its worth the price though.


DesiBoyz


Third Party Review
Reviewed: 2022-09-09
Good value for money

The product is good, however has a tendency to not stay in for a longer period of time. There are no other tips to make it have a semi custom fit. It works as long as you don’t plan on walking around a lot in them.


Luís Espinosa


Third Party Review
Reviewed: 2022-09-09
La cancelación de ruido es mala, no lo recomiendo

La cancelación de ruido es mala y solo sirve para llamadas el auricular derecho. Si tengo puesto los dos audífonos y guardo el derecho en la caja, el izquierdo se apaga, no me gustó este producto por el precio que tiene. Adicionalmente la aplicación no funciona.


Jarek Rose


Third Party Review
Reviewed: 2022-09-09
Size

I wish they were just a bit smaller they don’t fit in my ear correctly, especially if I’m listening to music while eating they start to come out of my ear


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!