Within the first 2 weeks the rope pulley with the poll broke. This is a critical part to allow the umbrella to be able to go up or down. I know have to push the heavy umbrella up and insert the metal pin. If you don’t have the muscle you can’t use it. This is extremely frustrating since the box is now gone and there is no way to return this item with such a critical part broke that can be independent fixed.

I’ve purchased 2 previous Tangkula/Costway free standing umbrellas over the last 3 years and although I appreciate the improvements they’ve made in some areas, not so much in others The bags leaked sand everywhere I had to use the heavy eye sore black weights I purchased from Ace Hardware that I used on the 2 previous ones to weigh it down The first time I put this umbrella up where I wasn’t concerned about and there was no wind, there were LEDs out as seen on the pics