This is a good machine, but stopped working after 9 months. I see that this is not uncommon.

I bought this for my husband. He loves it! I hate it because of how the power cord is in front of the water carafe. I cannot hide it and it sticks out awkwardly. Pictures of the item did not show this or I would not have bought it.

I like the ease of this machine, but I did not realize its limitations on the choice of coffees and the amount it brews. I was disappointed to find out that this model does not have the override feature on the amount of coffee that is brewed in a given cup. And maybe I’m just not a coffee connoisseur, but almost all of the ones that I have tried seemed very bitter to me, and it is requiring me to use an inordinate amount of creamer. I do like the crema that is formed on top, however.

I haven’t made coffee in it yet but I just cleaned it out and this thing is loud. I’m not sure if it’s supposed to be like this, but I might return it.

I have gone past my one-year warranty by a month and still pleased with the results. Still, I rate the purchase as a 3. First of all, I hate having to use muscle to close the top. I'm a man and I wonder what a frail woman would do to close the lid. Second, the creature has a life of its own when it utters its sounds of groaning and flowing. This is a noisy machine. Third, (are there more), the price per pod is getting ridiculous. As I look back on my '3' ranking, I must say my VERTUO NEXT could be a lot better in so many ways. It looks cute and smart sitting on my counter with its jaws open waiting to obey my command. Then the tug-of-war with the lid, the grunts and groans as water joins with beans, and I walk around waiting for that creamy stuff to fill my cup. Would I suggest this VERTUO NEXT be purchased by a friend, no, but then where else do I send her?

Love the nespresso machine but was disappointed after it stopped working after having it for 22 Months. Sfyer getting this one I saw other people say that this model tends to give a lot of problems so just be mindful that it may not last a few years

Amazing coffee choices, quick, easy to use. However I noticed my reservoir gets moldy. I wash it every other day now because of this. At first when I noticed a weird film at the bottom I thought interesting how long has that been there and I cleaned it with dawn. Then a few days later I check again and I noticed more of the bacterial film/mold showing. Of course the water smells like a funky mold smell as well. But for me I can’t wash this reservoir every day look at the mold and then try to make a latte afterwards. It just totally turns me off to wanting to make a coffee. I literally switched to instant powdered coffee now because I feel like there’s no reason for me to drink mold. I have had my machine for almost two years so maybe it’s just time to buy a newer one?

I enjoy the machine but space wise it takes up a lot of counter. The tank is fixed unlike the PLUSDeluxe. easily brews and reads pods using smart technology for the perfect cup. Coffee doesn’t brew as hot as the plus. Would purchase again but would look into a different model.

If you asked me what I would rate this 2 years ago I would say 5/5 but unfortunately it is now a 3/5. I have had so many issues with pods getting stuck and taking forever to work. My Nespresso now just sits in my pantry and I use another brand instead. I wish these were easier to fix and easier to contact support to figure out what’s wrong but it’s incredibly difficult.

I got this as a gift and while the coffee is good it is a little loud so hopefully it’s far away from anyone who may still be sleeping. I love the rich creamy taste the coffee has after brewing but I just found it too expensive to use daily especially when sometimes I have two cups of coffee a day! But it does truly make great coffee and holds up well I just wish the pods were a bit cheaper and the machine was a bit quieter